Shift Supervisor (02803) 1135 W. Wood

Were looking for an energetic and organized Shift Supervisor to lead our team at our Decatur location (1135 W. Wood). As a Shift Supervisor youll be the backbone of our operations ensuring smooth efficient shifts while maintaining exceptional customer service and fostering a positive team environment. This is an excellent opportunity to develop your leadership skills and make a real impact on our stores success.

• Lead and supervise shift operations ensuring all tasks are completed efficiently and to company standards
• Manage and motivate team members providing guidance support and constructive feedback to drive performance
• Handle cash management including register operations cash counts and financial reconciliation
• Answer phones take orders and interact with customers to deliver outstanding service and resolve concerns
• Oversee food preparation quality control and cleanliness standards throughout the shift
• Delegate responsibilities effectively and ensure all employees understand their duties
• Maintain open communication with team members and management regarding operational issues and opportunities for improvement
• Perform physical tasks including lifting up to 25 pounds cleaning and food handling as needed
• Monitor inventory and communicate restocking needs to management
• Ensure compliance with health safety and company policies during all shift operations
• Train and mentor team members on procedures customer service and operational excellence

Qualifications :

**Required Qualifications:**

• Friendly professional demeanor with a positive attitude and genuine smile
• Proven responsibility diligence and reliability with strong attendance
• Strong math and problem-solving skills
• Excellent customer service skills and ability to handle customer interactions professionally
• Demonstrated leadership or supervisory experience or proven ability to lead and influence others
• Effective communication and interpersonal skills
• Ability to multitask and remain organized under pressure
• Physical capability to lift up to 25 pounds regularly and perform standing/walking duties
• Time management and organizational skills
• Conflict resolution and problem-solving abilities

**Preferred Qualifications:**

• Previous supervisory or management experience in a fast-paced food service environment
• Knowledge of food safety and health code standards
• Proficiency with Point of Sale (POS) systems and restaurant management software
• Experience with inventory management and ordering systems
• Certification in food safety or ServSafe (or willingness to obtain)
• Bilingual capabilities

Remote Work :

No

Employment Type :

Full-time