Shift Lead Santa Monica, CA

Benefits of joining LAZ!

• $21 CASH TIPS!!!
• Growth Opportunities
• PayActiveOn-demand access to earned wages get up to 50% of your earned wages immediately.
• PAIDtraining
• Full Time Schedule Available

***HOSPITALITYEXPERIENCEISREQUIRED Parking exp is also for one of the Largest Fastest growing companies in the Nation! MUSTbe available to work Late Nights Weekends & Holidays!

Principal Job Duties:

• Ensures staff adheres to rules of conduct policies and procedures.
• Supervises mentors and trains staff on day-to-day activities.
• Assists in establishing performance standards recommending and implementing changes to procedures when necessary.
• Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor can-do attitude and willingness to always help.
• Responsible for running any reports related to daily revenue other reports requested by management.
• Assists with periodic training as needed.
• Resolve customer service issues or questions as needed.
• Greet by/use name be responsive and timely with correspondence and problem resolution and display a caring attitude develop a rapport with the customer base.
• Other related duties as assigned.
• MUSTbe available to work late nights & weekends.

Education:

• High school diploma or GED required.

Experience:

• At least 2 yrs of supervisory experience is required.
• Valid Drivers license (at least 2yrs)
• Strong customer service experience.
• Hospitality experience is required.

Skills:

• Ability to communicate professionally and effectively.
• Ability to speak read and comprehend the English language.
• Must be open to feedback differing opinions and other points of view.
• Demonstrates a sense of urgency and timeliness.
• Demonstrate the ability to seek improvement.
• Excellent team building and interpersonal skills.

Physical Demands:

• Ability to lift push and pull at least 50 pounds.
• Ability to stand walk and run for extended periods of time.
• Ability to bend stoop squat and lift frequently throughout a shift.
• Willingness to work in the elements heat wind snow rain etc.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Non-Exempt

LAZ Parking is an equal opportunity all our employment practices including hiring we are firmly committed to provide equal employment opportunity (EEO) to all persons regardless of race color religion sex national origin disability age genetics Vietnam era special disabled recently separated and other protected veterans or any other characteristic protected by federal state or local law. No question in our application process is used for the process of limiting or excluding any applicants consideration for employment on such grounds.

This Employer participates in E-Verify.

Required Experience:

Manager