Shelter Operations Manager Racine Campus

Howyoullimpactour mission:
The Wisconsin Humane Society (WHS) is hiring afull-time Shelter Operations Manager at our Racine Campustolead our animal sheltering and client services position provides oversight and leadership toour animal care client services and veterinary support Operations Managerreports tothe Director of Animal and Client Services - Racine and Kenosha Campuses and requires a regular onsite presence at our Racine Campus to lead and support the for a rewarding career that makes a meaningful difference in the lives of animals and people while working alongside a supportive team apply today!

Key accountabilities:

Lead the People

• Supervise coach and develop staff and volunteers using WHSs supervisory processes people-centered approach and values.
• Develop performance and professional growth of the teamusing WHSs supervisory tools and through effective hiring onboarding and training of staff.
• Collaborate within and across teams tomaintainthe alignment of people processes and organizational functions.

Lead the Culture

• Foster a culture of inclusion by seeking input from others and valuing diverse perspectives.
• Model a growth mindset that encourages learning resilience belonging and individual growth.
• Consistently andaccuratelycommunicateorganizational and campus strategic direction priorities and key information.
• Model and champion WHSs people-centered philosophy.
• Drive culture to foster a workplace environment that exemplifies WHSs values.

Lead the Work

• Ensure execution of strategic operating plans and ongoing processes to support our work at the RacineCampus in alignment with organizational resources priorities and community needs.
• Implementmonitor andmaintainorganizationally defined animal care and client services standards.
• Monitor animal population and ensure that animals are moving efficiently from intake to outcome.
• Serve as the primary point of contact for municipal stakeholdersin the Racine community.
• Ensure excellent customer service that aligns with our values and creates an inclusive environment for staff volunteersand the community.
• Overseescheduling supervision and support for daily tasks.
• Manage toand provide input on the campus budget.

Qualifications:

• Able to lead a team and inspire great performance to achieve results; prior supervisory and animal welfare experience preferred.
• Demonstrated alignment with ourmissionpeople-centered philosophy andorganizational values of compassion respect and kindness;innovation;professionalism;equity;and positive approach.
• Ableto navigate emotional aspects of animalwelfarework.
• Able to balance the needs of the organization with the needs of staff animals and clients.
• Able to successfully meet the physical demands of the job which include stooping kneeling crouching crawling standing walking pulling lifting grasping and repetitive be ableto routinelylift and carryup to50pounds.
• Able to flex schedule to support the team as needed including occasional weekend shifts on-call and/or rotating holidays.

Hiring range:$41000-$51000

Benefits for our full-time staff include:

• Paid time offincludingvacation wellness and holiday time

• Health dental and vision insurance

• 403(b) retirement plan with company match

• Paid familyleave

• Group term and voluntary life insurance

• Short-term and long-term disability

• Flexible spending plans

• Health savings account (HSA)

• Supplemental benefits to cover unexpected expenses

Benefits for all staff include:

• 403(b) retirement plan

• Mental health and counseling support:all employees and members of their household have access to ourEmployee Assistance Program (EAP)with six free counseling sessions per year

• Limited low-cost wellness and veterinary care services for staff members animals

• Discounts on adoption fees training classes youth programsretailand events

• Support for student loans:WHS is aPublic Service Loan Forgiveness (PSLF)qualified employer.

Come seewhy over 280 staff call WHS home!Youllbehappyyou did!

About us:

TheWisconsin Humane Society(WHS) is the oldest and largest shelter in Wisconsin. It was founded in 1879 andoperatesshelters in Milwaukee Ozaukee Racine Door Brown and Kenosha Counties as well as a Spay/Neuter Clinic in West Allisand a wildlife rehabilitation center in organization offers adoption services youth programs low-cost veterinary resources retail stores volunteer programs dog training classes and much is an independent nonprofit and receives no general government funding and is not part of any national umbrella group.

The Wisconsin Humane Society is an equal opportunity employer.

Applicationinstructions:

Click onApply Nowto beginyour online employment will reach out to you via the e-mail you provided or by phoneonce we have anupdateon your application.