SharePoint Consultant, Training & User Adoption Microsoft 365 (Top Secret Clearance Required)

The Clearing is seeking a consultant to support a high-profile mission-critical project within the Department of War. This role serves as the lead for training user adoption stakeholder engagement and business process improvement initiatives that help clients successfully implement and sustain organizational and technology solutions.

The ideal candidate is a strong consultant facilitator and communicator who can engage stakeholders analyze business processes develop and deliver effective training programs and drive adoption of new tools and ways of working. This role focuses on helping people and organizations realize value from technology solutions particularly within SharePoint Online (SPO) and Microsoft 365 (O365) environments.

The consultant will work closely with technical subject-matter experts project leaders and client stakeholders to support organizational change improve business outcomes and ensure the successful adoption of collaboration and information-management tools.

Qualified candidates must have a Top Secret security clearance (or one thats been active within the past two years) and be willing to work on-site at the client location in Arlington VA.

What Youll Do

• Conduct needs assessments for site owners and general SharePoint users to identify training needs skill gaps and adoption challenges.
• Develop and execute training strategies plans and learning roadmaps/paths that support organizational objectives.
• Develop SPO/O365 training materials including job aids knowledge base articles (KBAs) quick-reference guides SOPs facilitator guides presentations FAQs and recorded demonstrations.
• Design and deliver instructor-led virtual and desk-side training sessions for end users site owners and leadership stakeholders.
• Evaluate training effectiveness and continuously improve content based on feedback and performance metrics.
• Support onboarding and enablement efforts for new users and stakeholder groups.
• Support (or assist) in migration to SharePoint Online efforts.

• Develop and implement adoption strategies that encourage sustained use of new tools processes and ways of working.
• Partner with stakeholders to understand organizational needs and barriers to adoption.
• Identify adoption risks and recommend mitigation strategies.
• Support communication planning stakeholder engagement activities and change readiness efforts.
• Facilitate workshops meetings and working sessions to align stakeholders and drive decisions.
• Support user questions related to SPO content organization migration site management and collaboration approaches.

• Analyze business processes and identify opportunities to improve efficiency collaboration and user experience.
• Develop recommendations for process improvements that align with mission objectives.
• Partner with project teams to support implementation and adoption of improved business processes.
• Document workflows procedures and operational recommendations.

Compensation

The projected annual salary range for this position is between $90000 and $131000. Actual compensation and starting salaries are determined by various factors including the candidates education experience knowledge skills certifications clearance level and internal equity. Once at The Clearing movement through pay bands is based on performance. Base annual salary is just one component of The Clearings total compensation philosophy and approach. Employees are eligible to participate in The Clearings robust benefits programs including our incentive compensation (bonus) programs; medical dental and vision insurance; supplemental health plans; disability insurance; 401(k) plan; paid leave including parental leave; and pet insurance. Please refer to our Careers Page online for a complete list of benefits.

• Active Top Secret clearance (or active within the past two years).
• Bachelors degree.
• 6 years of consulting training business analysis user adoption stakeholder engagement or related experience.
• Experience designing and delivering training programs for enterprise technology solutions.
• Understanding of permissions rules flows and integration with M365 applications for configuration of SharePoint sites in an enterprise network environment.
• Experience in SharePoint Online Migration efforts.
• Experience conducting business process analysis and improvement efforts.
• Experience supporting federal government or defense clients.
• Excellent facilitation communication and client engagement skills.
• Excellent written and verbal communication skills including client-facing communication
• Strong attention to detail organization and time management
• Ability to operate effectively in ambiguous fast-paced and high-stakes client environments
• Experience engaging senior stakeholders and navigating complex organizations
• Working knowledge of regulatory requirements to include the Americans with Disabilities Act (Section 508 Compliance) and Safeguarding Personally Identifiable Information (PII)
• Ability to work onsite in Arlington Virginia.
• Must be legally authorized to work in the United States now and in the future without sponsorship
• Preferred Qualifications:
  • Experience with UI/UX
  • Experience within DoD365 environments.
  • Human-Centered Design experience.
  • Prosci ATD or related training/change management certifications.

Physical and Mental Requirements

While performing duties of this job an employee may be required to perform any or all of the following: attend meetings in and out of the office travel (sometimes extensively); occasional evening and weekend work may be required as job duties demand; communicate effectively (both orally and in writing); ability to effectively use computers and other electronic and standard office equipment; and occasionally exerting up to 10 pounds to lift carry push pull or otherwise move objects including the human body. Work is primarily sedentary and involves sitting for several hours at a time. Occasionally walking climbing stairs and standing occur in this role. Additionally this job requires certain mental demands including the ability to exercise judgment withstand moderate stress and maintain attention to detail. The Clearing is committed to partnering with all candidates and employees to ensure reasonable accommodations are made to meet these requirements.

The Clearing Inc. is an Equal Opportunity Employer.