• 401(k) matching
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

SERVPRO Team Spinner is Hiring a Job File Coordinator

Key Responsibilities

• Monitor active job files daily to ensure documentation is complete accurate and current.
• Maintain an accurate Work-In-Progress (WIP) Board for all active projects.
• Review field documentation photos moisture readings and scope notes to ensure completeness before crews leave the jobsite.
• Identify missing information and proactively coordinate with production personnel to obtain required documentation.
• Monitor job file audit scores and resolve documentation deficiencies.
• Ensure all customer carrier and national account requirements are met throughout the project lifecycle.

• Review project scopes and preliminary estimates for completeness and accuracy.
• Assist with estimate development and revisions using Xactimate.
• Ensure job files contain all required documentation necessary for invoicing auditing and compliance.
• Review timestamps and operational data to support accurate reporting and performance metrics.

• Manage the customer invoicing process to ensure completed work is billed accurately completely and within established timelines.
• Review estimates job documentation supporting records and project files to verify all services performed are properly captured and invoiced.
• Coordinate with Production to resolve billing discrepancies and ensure timely invoice submission.
• Monitor accounts receivable aging and assist with collection efforts to maintain healthy cash flow and minimize outstanding balances.
• Communicate professionally with customers insurance carriers third-party administrators and commercial clients regarding invoice status payment inquiries and documentation requests.
• Maintain detailed records of invoicing collection activities payment commitments and account communications.

• Maintain effective communication with production teams office staff management customers subcontractors insurance representatives and corporate stakeholders.
• Provide project updates and documentation status reports as needed.
• Maintain accurate notes and correspondence within company systems.
• Assist management with operational reporting and job file performance metrics.

• Perform internal audits to ensure all work performed is properly documented and billed.
• Review final estimates for accuracy and compliance with client guidelines.
• Prepare completed job files for upload invoicing and final closeout.
• Ensure projects are billed promptly and accurately.

Qualifications

• High School Diploma or GED required.
• Previous administrative office coordination project coordination estimating or accounting experience preferred.
• Experience in restoration construction insurance property management or related industries is highly desirable.
• Strong customer service and communication skills.
• Excellent organizational and time-management abilities.
• Strong attention to detail and commitment to accuracy.
• Experience with Xactimate XactAnalysis WorkCenter QuickBooks or similar software is preferred.
• Understanding of invoicing accounts receivable and collections processes is preferred.

• Spanish (Preferred)

Picture yourself here fulfilling your potential.

At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.