Services UI Localization AI Workflow Specialist

The people at Apple dont just create products they build things that change how industries work. The Services UI Localization team is part of that. We deliver localization across App Store Apple Music TV App Fitness Apple News iCloud Maps Enterprise Identity Management Services and many more products 50 languages 150 markets every Apple platform and were actively transforming how that work gets done through role sits inside the UI Localization PM team where PMs are already experimenting and building automation solutions. Were looking for someone with deeper expertise who can raise the collective bar serving as the teams center of gravity on AI and agentic workflows helping teammates go further and bringing rigor to how we build and prioritize together. This is a collaborative role as much as a technical one. n

nOur UI Loc PMs are embedded in Apples feature development lifecycle attending kickoffs for new services and features scoping localization work managing tasks through translation and review and producing planning and reporting deliverables at scale. Youll work directly with them to identify where automation can eliminate or reduce manual work build those solutions and bring them into how the team actually operates. Youll also proactively spot opportunities the team hasnt seen yet and push thinking work will be shaped in close partnership with our Strategy AI/ML and tooling organizations what you build connects to a broader platform rather than working in silos. Your primary output is the agents automations and process improvements that make project management and delivery faster smarter and more

nBuild and Deploy - Design and build AI agents automated workflows and integrations that reduce manual work for Localization PMs covering status tracking intake coordination data processing project scaffolding handoff automation and morenDevelop workflow orchestration systems with task routing contextual decision-making escalation handling and automated reportingnEstablish robust evaluation frameworks to continuously monitor AI model performance analyzing metrics and user feedback to identify areas for improvement reduce bias and ensure high-quality outputs nApply GenAI techniques including RAG prompt engineering and tool-use agents; evaluate and integrate LLMs suited to localization and PM workflowsnWrite clean documented maintainable code; build for adoption reliability and scalenTest against real operational conditions; measure impact and iteratennnPrioritize and Govern - Maintain a living portfolio of automation and process improvement opportunities owning intake prioritization and sequencingnDefine success metrics before work begins; track and report impact after deployment; use data to guide what gets built next nEstablish lightweight governance to prevent duplication surface blockers early and ensure AI solutions operate within established security confidentiality and quality frameworksn nPartner Advise and Integrate - Work closely with Localization PMs to understand workflows pain points and priorities; translate those into concrete automation opportunitiesnActively support teammates who are building their own solutions advising on methodology tooling choices and quality of execution; connecting efforts so the team builds cohesivelynSupport PMs in adopting new tools into their day-to-day worknCollaborate with Strategy AI/ML and engineering teams to align with broader platform standards and shared infrastructurenRepresent the team in cross-functional conversations with AI leads and partners as needed bringing strong executive presence sharp storytelling and the ability to demo and narrate the teams work in ways that build trust and visibility at every levelnn

BS/MS in a technology or business-related field or equivalent practical experiencenHands-on experience building AI-powered workflows and automation solutions in production or near-production environmentsnProficiency in Python and experience with integrating frontier Large Language Models (e.g.: Gemini Claude GPT) leveraging modern AI/ML frameworks (e.g.: LangChain LangGraph)nExperience designing and deploying AI services through APIs automation platforms or orchestration frameworksnStrong ability to break down complex ambiguous operational problems into structured steps an AI agent can executenClear communicator able to translate technical concepts for non-technical partners and operational problems into engineering requirementsnExceptional presentation and storytelling skills able to build compelling executive narratives and demo AI solutions with clarity and confidencenExperience driving cross-functional work through influence without formal authoritynDirect experience handling sensitive and confidential information with integrity and discretionnAbility to be onsite; this role is an in-person onsite positionnAvailable to work nights and weekends as needednUp to 6% travel is required annually both domestic and internationaln

nExperience in software localization internationalization or globalization operationsnPrompt engineering experience including structured prompting and iterative refinementnKnowledge of integration patterns using OpenAPI and MCP to connect AI agents with business systems and API) building internal tools in collaboration with engineering or platform teamsnAbility to define and track KPIs demonstrating operational ROI from automation initiativesnExperience evaluating reliability observability and governance considerations for autonomous AI workflowsnFamiliarity with web development in Python: Django FlasknFamiliarity with AI/ML: TensorFlow PyTorch Hugging Facen