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Services Engineer
Job Location:
Job Location:
Ridgeland, SC - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
30 June 2026 (30+ days ago)
Posted:
Application Deadline:
27 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Job Summary for Services Engineer II Subscriber
- Design deploy and optimize VoLTE and IMS network solutions for current and future business needs.
- Operate and maintain VoLTE systems by monitoring alarms KPIs and logs to ensure optimal performance.
- Perform routine maintenance on system software hardware licenses and certificates for service continuity.
- Manage small to medium VoLTE-related projects coordinating with internal and external stakeholders.
- Troubleshoot and resolve complex customer and network issues related to VoLTE call flows systems and applications.
- Analyze and enhance network security protocols to maintain a secure environment.
- Respond urgently to system and network incidents ensuring minimal service disruption.
- Conduct root cause analysis (RCA) on incidents and implement corrective and preventive actions.
- Develop detailed technical designs operating procedures MOPs and test plans for new deployments.
- Execute MOPs and test plans prior to production release and document testing efforts.
- Mentor and provide advanced technical training to operational personnel as needed.
- Adapt to changing priorities in a fast-paced real-time service environment while focusing on team objectives.
- Opportunity to expand expertise in VoLTE IMS LTE/5G and next-generation wireless technologies with a pathway to senior technical roles.
- Design deploy and optimize VoLTE and IMS network solutions for current and future business needs.
- Operate and maintain VoLTE systems by monitoring alarms KPIs and logs to ensure optimal performance.
- Perform routine maintenance on system software hardware licenses and certificates for service continuity.
- Manage small to medium VoLTE-related projects coordinating with internal and external stakeholders.
- Troubleshoot and resolve complex customer and network issues related to VoLTE call flows systems and applications.
- Analyze and enhance network security protocols to maintain a secure environment.
- Respond urgently to system and network incidents ensuring minimal service disruption.
- Conduct root cause analysis (RCA) on incidents and implement corrective and preventive actions.
- Develop detailed technical designs operating procedures MOPs and test plans for new deployments.
- Execute MOPs and test plans prior to production release and document testing efforts.
- Mentor and provide advanced technical training to operational personnel as needed.
- Adapt to changing priorities in a fast-paced real-time service environment while focusing on team objectives.
- Opportunity to expand expertise in VoLTE IMS LTE/5G and next-generation wireless technologies with a pathway to senior technical roles.
