ServiceNow Platform Engineer
Dallas, TX - USA
Job Summary
This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.
Due to the nature of work performed U.S. citizenship is required.
Join AT&T and reimagine the communications and technologies that connect the world. The Chief Information Office is responsible for advancing information technology performance and delivering solutions with a focus on maximizing ROI increasing efficiency and enhancing the experience of end users. Guided by experienced leaders Corporate Systems seamlessly integrate with advanced Technology and Operations to drive our enterprise forward. Our Systems Reliability and Software Delivery teams are unwavering in their commitment to excellence ensuring every solution is robust and efficient. When you step into a career with AT&T you wont just imagine the future youll create it.
What youll do:
AT&T is seeking an IT professional to join a DevOps team managing multiple Government Community Cloud ServiceNow a stable and performant platform supporting dozens of scoped applications. This career step requires expert level experience and is a hands-on function that ultimately results in the delivery of companywide services using ServiceNow. Specific duties include:
- Create and modify catalog items portals workflows flow designer and other ServiceNow development functions.
- Support edit and create integrations to other products and services including the use of integration hub and orchestration webservices APIs and related transform mappings.
- Work as a team to troubleshoot complex issues or complex development but also be able to work on your own independently from others.
- Triage and support issues from users on the ServiceNow platform and related applications and modules.
- Document and annotate scripts process flows update sets and other workflows associated with ServiceNow development.
AdditionalRoles and Responsibilities: Elaborate the design and interfaces for specific components including: Define subsystems and their interfaces allocate responsibilities to subsystems understand solution deployment and communicate requirements for interactions with solution context; Align development teams to a shared technical direction and partners with those teams in elaborating the Solution and its interfaces; Validate technology assumptions evaluate implementation alternatives; Establish critical NFRs at the solution level participate in the definition of others. Create and enable the Continuous Delivery Pipeline including: Participate in planning definition and high-level design of the system solution and explore alternatives; Develop the Architectural Runway in support of new business Features and Capabilities; Work with portfolio stakeholders Solution and Enterprise Architects to develop analyze split and realize the implementation of enablers; Participate in project planning system and solution demos retrospective workshops; Understand technical characteristics of and assist with architectural integration of external components systems and platforms.
What youll need:
- 3-5 years of hands-on ServiceNow administration and implementation experience focused on platform and MID server administration and management.
- ServiceNow Certified System Admin certification required
- Deep working knowledge of most or all of the following: CMDB CSDM ATF IntegrationHub ETL RTE Flow Designer ITOM (especially Discovery & ServiceMapping) ITSM and ITIL
- Admin experience on current Linux (RedHat/CentOS or Ubuntu) or Windows server platforms and will write and maintain shell scripts appropriate to the platform (e.g. Bash PowerShell .bat).
- Hands-on experience with and demonstrated proficiency in JavaScript Angular JS or other related languages and libraries Python PowerShell integrations with webservices (SOAP and REST) and comfortable with API usage.
- Hands-on experience with relational databases anddemonstrated proficiencyin writing SQL and managing relational databases (SQL MySQL and Oracle)
- Hands-on experience with and demonstrated proficiency inUNIX shell scripting Java Script HTML XML AJAX and python
- Familiarity withconcepts related to CMDB asset discovery and integration with other external modules
- Implemented integrations with 3rd party tools using web services microservices SOAP email MID or related technologies
- REQUIRED - Hired applicant must be able to obtain US government secret clearance.
Preferred
- ServiceNow certified application developer
- Preferred Bachelor of Science degree in Computer Engineering Computer Science Applied Science Electrical Engineering or Math; Developer nanodegree; or equivalent experience.
#LI-Onsite Full-time office role-
Ready to join our team Apply today.
Weekly Hours:
40Time Type:
RegularLocation:
Bothell Washington Dallas TexasIt is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local addition AT&T will provide reasonable accommodations for qualified individuals with disabilities.AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Required Experience:
IC
About Company
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