ServiceNow ITAM SME

Job description

Job Title:ServiceNow ITAM SME (Software Asset Management & Hardware Asset Management)

Location:San Diego CA (Remote)

• ServiceNow ITAM (HAM Pro SAM Pro)
• CMDB & CSDM
• Discovery & Service Mapping
• Asset Lifecycle Management
• Software License Management
• ServiceNow Flow Designer & Integration Hub
• REST/SOAP Integrations
• JavaScript & ServiceNow Scripting
• ITIL v4 Processes
• Reporting & Performance Analytics

Key Responsibilities

ITAM Solution Design & Implementation

• Lead end-to-end implementation of ServiceNow ITAM solutions (HAM Pro & SAM Pro).
• Conduct requirement gathering workshops and translate business requirements into scalable ServiceNow solutions.
• Design and configure asset lifecycle processes including procurement receiving deployment inventory maintenance and disposal.
• Implement software license management reclaim processes compliance reporting and optimization initiatives.

Thanks

Required Skills:

ServiceNow ITAMHAM ProSAM ProCMDBCSDMDiscovery & Service Mapping