ServiceNow IRM Senior Analyst
Job Location:
Chicago, IL - USA
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
About Northern Trust
As a global leader in innovative wealth management asset servicing asset management and banking services Northern Trust (Nasdaq: NTRS) is proud to guide the worlds most successful individuals families corporations and institutions.
Since 1889 we have aligned our efforts with our three guiding Principles That Endure: Service Expertise and Integrity. Together they reflect the three cornerstones of business conduct which we strive to instill in our employees whom we call partners and to provide to our clients and the communities we serve worldwide.
With more than 135 years of financial experience and over 24000 partners we serve the worlds most sophisticated clients using leading technology and exceptional service.
ROLE MANDATE
Lead the functional analysis and definition of enterprise Governance Risk and Controls capabilities delivered through ServiceNow Integrated Risk Management. The role combines deep IRM platform knowledge broad GRC domainexpertise and senior-level business analysis to turn complex risk compliance audit and control needs into clear scalable testable solutions. The successful candidate will operate as the bridge between Risk Compliance Audit Operations Product Management Architecture Engineering Data and Testing teams.
Position Summary
The Senior ServiceNow IRM Business Analyst is the functional lead for one or more GRC capabilities and a subject matter expert in the end-to-end risk and control lifecycle. This individualleadsdiscovery process analysis requirement definition solution validation and adoption activities for ServiceNow IRM. The role ensures that business outcomes regulatory expectations enterprise taxonomies data standards and platform best practices are reflected in the delivered solution.
This is not a generalist requirements role. The successful candidate should be able to challenge unclear requests connect requirements across GRC disciplinesidentifydownstream impacts and guide stakeholders toward consistent enterprise processes that favor sustainable out-of-the-box platform capabilities over unnecessary customization.
Key Responsibilities
GRC and IRM Functional Leadership
Provide senior-level functionalexpertiseacross the ServiceNow IRM suite and the broader governance risk compliance and audit ecosystem.
Connect requirements across the end-to-end lifecycle including taxonomy and foundational data identification and assessment controls testing and monitoring issues and remediation reporting and assurance.
Advise stakeholders on fit-to-platform options process standardization reuse and implications for adjacent capabilities.
Act as the functional owner for assigned capabilities from discovery through implementation validation deployment and continuous improvement.
Discovery Process Analysis and Requirements
Plan andfacilitateworkshops with business risk compliance audit operations data and technology stakeholders.
Document current-state and target-state processes business rules decision points roles handoffs data needs controls pain points and expected outcomes.
Translate business and regulatory needs into unambiguous functional requirements user stories acceptance criteria process flows data definitions and traceability artifacts.
Perform gap impact dependency and root-cause analysis across processes data workflows integrations reporting security roles andoperating-model responsibilities.
Maintain requirement quality throughout delivery including versioning approvals traceability and change control.
Solution Definition and Delivery Partnership
Partner with Product Owners architects engineers platform teams data teams and test leads to shape scalable ServiceNow IRM solutions.
Lead functional design reviews andshowbacks confirm that proposed configurations satisfy business intent and document decisions and tradeoffs.
Support backlog refinement prioritization sprint planning dependency management release planning and readiness activities.
Identifywhere requests conflict with enterprise standards duplicate existing functionality introduce control gaps or create unsustainable customization.
Support production triage and enhancement analysis by distinguishing defects data issues training gaps process gaps and new requirements.
Testing Adoption and Operational Readiness
Define end-to-end business scenarios and acceptance criteria spanning multiple IRM capabilities and lines of defense.
Coordinate functional validation and user acceptance testing including test data expected outcomes defect clarification retesting and business sign-off.
Ensure process documentation role guidance training inputs communications support procedures and reporting needs are ready for release.
Partner with change and business teams to drive adoption capture feedback and prioritize improvements based on business value and control outcomes.
Salary Range:
$95600 - 162400 USDSalary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension) health and welfare benefits (medical dental vision spending accounts and disability) paid time off parental and caregiver leave life & accident insurance and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.
Work Authorization
Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B L-1 TN O-1 E-3 H-1B1 F-1 J-1 OPT CPT or any other employment-based visa).
Working with Us
As a Northern Trust partner you will be part of a flexible and collaborative work culture which has a strong history of financial strength and stability. Movement within the organization is encouraged senior leaders are accessible and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.
Philanthropy is deeply rooted in Northern Trusts history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.
Reasonable Accommodation
Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process please email our HR Service Center at or alternatively you can discuss your individual requirements with the recruiter you are working with.
Required Experience:
Senior IC
About Company
Guided by founding principles of service, expertise and integrity, our experts help the world’s most successful individuals, families and institutions achieve their goals.
