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ServiceNow iHub Support Analyst
Job Location:
Job Location:
East Los Angeles, CA - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
20 May 2026 (30+ days ago)
Posted:
Application Deadline:
17 August 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
IT Support Analyst II
Los Angeles Onsite
W2 only No C2C or sponsorship Local candidates preferred
Were looking for a motivated IT Support Analyst to join our clients downtown LA team on a 6-month contract with potential to extend or convert to permanent this role youll be the go-to resource for end-user support AV/VC setup and IT operations across a hybrid workplace.
Responsibilities
Handle inbound support requests and log tickets in the ITSM platform
Troubleshoot and deploy hardware software and mobile devices
Set up and support AV/VC equipment for conference and hybrid meetings
Manage loaner equipment and conference room readiness
Requirements
Bachelors degree in a related field 2 years of IT support experience
Proficiency with Windows 11 Active Directory endpoint management tools and productivity suites
Strong communication multitasking and customer service skills
Familiarity with ITSM platforms video conferencing tools and remote management software
ACD (Automatic Call Distribution)
Granicus Tanium SCCM MS Office MS Teams Adobe CheqRoom WS1
