ServiceNow Engineer w NowAssist
Job Location:
Charlotte, NC - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Job Title: ServiceNow Engineer w/ NowAssist
Location: Charlotte NC Phoenix AZ and Salt Lake City UT (Onsite) Need Locals
Duration: 6 months Contract
MOI: Phone/Video (MSTeams)
Visa: GC/USC
Job Description:
MUST HAVE GRC AND NOW ASSIST EXPERIENCE NO EXCEPTIONS
Interviews: Live Technical Hands On
We are seeking an experienced ServiceNow Now Assist Engineer to design implement and optimize AI powered experiences across the ServiceNow platform with a primary focus on Integrated Risk Management (IRM) Governance Risk & Compliance (GRC) Business Continuity Management (BCM) Privacy and Enterprise Risk.
This role combines ServiceNow platform engineering AI solution design workflow automation and governance to deliver secure compliant and intelligent employee experiences using Now Assist AI Agents Agentic Workflows Generative AI and platform native automation.
The ideal candidate understands both enterprise risk processes and modern AI capabilities enabling organizations to accelerate compliance activities while maintaining governance explainability and human oversight.
AI Solution Engineering
Design and implement Now Assist capabilities across IRM Risk Policy Audit Vendor Risk Privacy BCM and Security Operations.
Configure and customize AI Agents and Agentic Workflows to automate governance and compliance activities.
Build conversational experiences using Now Assist Panel and Virtual Agent.
Establish AI guardrails aligned with organizational compliance requirements.
ServiceNow Platform Development
Configure ServiceNow using platform native capabilities whenever possible.
Build reusable automation components following enterprise development standards.
Support SDK and source controlled development where appropriate.
Soft Skills
Excellent communication with technical and business stakeholders
Strong analytical and problem solving skills
Ability to explain AI concepts to non technical audiences
Collaborative mindset across risk compliance security and IT teams
Passion for automation and continuous improvement
Required Experience:
IC
About Company
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