ServiceNow Developer

Responsibilities

• Design develop and enhance ServiceNow Employee Center Pro and Service Portal solutions to improve employee self-service experiences.
• Configure and maintain HR Service Delivery (HRSD) including Service Catalog Knowledge Management Taxonomy Topics and Content Pages.
• Develop custom functionality using widgets Client Scripts UI Policies Business Rules Script Includes and Record Producers.
• Build and support Flow Designer workflows including approvals notifications and case management processes.
• Customize Employee Center features such as navigation search content delivery and request management.
• Configure User Criteria and HR Criteria for role-based access to services and content.
• Develop and manage REST API integrations and IntegrationHub connections with external systems.
• Collaborate with stakeholders to gather requirements design solutions and deliver platform enhancements.
• Perform testing troubleshooting and production support while adhering to ServiceNow best practices and Agile methodologies.

Qualifications

• Minimum of three years related work experience with at least one year of development experience.
• Undergraduate degree or equivalent combination of training and experience.
• Proven experience with ServiceNow Employee Center / Service Portal HRSD module and Flow Designer
• Hands on Scripting (JavaScript Glide APIs)
• Experience developing custom ServiceNow components (widgets scripts workflows).
• Hands-on experience with REST APIs and system integrations.
• Strong understanding of ServiceNow platform architecture and best practices.
• Familiarity with Agile development methodologies.
• Ability to translate business requirements into technical solutions.
• Strong problem-solving skills and attention to detail.

Special Factors

Sponsorship

About Vanguard

At Vanguard we dont just have a missionwere on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members designed to capture the benefits of enhanced flexibility while enabling in-person learning collaboration and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.