ServiceNow Developer, Associate
Rockville, MD - USA
Job Summary
Location: Rockville MD (Onsite 3 days per week) - No exceptions
Required Clearance: Ability to obtain Public Trust
Sponsorship: No sponsorship assistance is available for this position now or in the future.
Position Description:
LCG is currently seeking a ServiceNow Developer Associate for implementing IT Operations Management solutions. The ServiceNow Developer will be responsible for developing solutions using best practices for implementing Service Portal Catalog ITSM ITOM SPM and App Engine modules - Discovery Service Mapping and event management.
Responsibilities:
- Interface and coordinate with IT Program Manager IT Infrastructure team and other stakeholders to gather and refine requirements on CMDB Discovery and Service Mapping.
- Leverage experience and subject matter expertise to implement the Core suite of ITOM Service Portal Catalog ITSM ITOM SPM App Engine applications Discovery and Service Mapping.
- Integrate ServiceNow with enterprise applications Monitoring SIEM systems other ServiceNow instances and Microsoft Copilot.
- Customize Service Portal for enhanced end-user experience and incorporate Copilot capabilities to streamline and automate routine processes.
- As a Senior Developer mentor other developers and peer review code to ensure team development follows ServiceNow and Copilot best practices.
- Work on Continuous Service Improvement by performing periodic technical and functional assessments of solutions implementing Copilot-enabled enhancements where applicable.
- Provide technical documentation for all implemented solutions including Copilot integrations.
Requirements:
- Bachelors degree in computer science or a related field or 5 relevant years of experience.
- Minimum of 5 years experience in implementing solutions on the ServiceNow platform including but not limited to server- and client-side scripting Glide API Web Services AngularJS ServiceNow Studio Bootstrap CSS Jelly Scripts etc.
- Extensive process knowledge and working experience as a lead implementer for ITOM Service Portal Catalog ITSM ITOM SPM and App Engine solutions with an added focus on integrating Copilot into workflows.
- Experience integrating with enterprise and third-party applications through OOTB and custom APIs including Copilot integration.
- Experience in creating audience-specific technical documents user guides and/or presentations. Strong communication skills (verbal & written) with the ability to explain Copilot-enhanced solutions to technical and non-technical audiences.
Compensation and Benefits
The projected compensation range for this position is $100000 to $120000 per year benchmarked in the Washington D.C. metropolitan area. The salary range provided is a good faith estimate representative of all experience levels. Salary at LCG is determined by various factors including but not limited to role location the combination of education/training knowledge skills competencies certifications and work experience.
LCG offers a competitive comprehensive benefits package which includes health insurance options (medical dental vision) life and disability insurance retirement plan contributions as well as paid leave federal holidays professional development and lifestyle benefits.
Devoted to Fair and Inclusive Practices
All qualified applicants will receive consideration for employment without regard to sex race ethnicity age national origin citizenship religion physical or mental disability medical condition genetic information pregnancy family structure marital status ancestry domestic partner status sexual orientation gender identity or expression veteran or military status or any other basis prohibited by law.
If you are interested in applying for employment with LCG and need special assistance or an accommodation to apply for a posted position contact our Human Resources department by email at .
Securing Your Data
Beware of fraudulent job offers using LCGs name. LCG will never request payment-related details or advancement of money during the application process. Legitimate communication will only come from or emails not free commercial services like Gmail or WhatsApp. If you receive suspicious emails asking for payment or personal information contact us immediately at .
If you believe you are the victim of a scam contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.
Location: Rockville MD (Onsite 3 days per week) - No exceptions
Required Clearance: Ability to obtain Public Trust
Sponsorship: No sponsorship assistance is available for this position now or in the future.
Position Description:
LCG is currently seeking a ServiceNow Developer Associate for implementing IT Operations Management solutions. The ServiceNow Developer will be responsible for developing solutions using best practices for implementing Service Portal Catalog ITSM ITOM SPM and App Engine modules - Discovery Service Mapping and event management.
Responsibilities:
- Interface and coordinate with IT Program Manager IT Infrastructure team and other stakeholders to gather and refine requirements on CMDB Discovery and Service Mapping.
- Leverage experience and subject matter expertise to implement the Core suite of ITOM Service Portal Catalog ITSM ITOM SPM App Engine applications Discovery and Service Mapping.
- Integrate ServiceNow with enterprise applications Monitoring SIEM systems other ServiceNow instances and Microsoft Copilot.
- Customize Service Portal for enhanced end-user experience and incorporate Copilot capabilities to streamline and automate routine processes.
- As a Senior Developer mentor other developers and peer review code to ensure team development follows ServiceNow and Copilot best practices.
- Work on Continuous Service Improvement by performing periodic technical and functional assessments of solutions implementing Copilot-enabled enhancements where applicable.
- Provide technical documentation for all implemented solutions including Copilot integrations.
Requirements:
- Bachelors degree in computer science or a related field or 5 relevant years of experience.
- Minimum of 5 years experience in implementing solutions on the ServiceNow platform including but not limited to server- and client-side scripting Glide API Web Services AngularJS ServiceNow Studio Bootstrap CSS Jelly Scripts etc.
- Extensive process knowledge and working experience as a lead implementer for ITOM Service Portal Catalog ITSM ITOM SPM and App Engine solutions with an added focus on integrating Copilot into workflows.
- Experience integrating with enterprise and third-party applications through OOTB and custom APIs including Copilot integration.
- Experience in creating audience-specific technical documents user guides and/or presentations. Strong communication skills (verbal & written) with the ability to explain Copilot-enhanced solutions to technical and non-technical audiences.
Compensation and Benefits
The projected compensation range for this position is $100000 to $120000 per year benchmarked in the Washington D.C. metropolitan area. The salary range provided is a good faith estimate representative of all experience levels. Salary at LCG is determined by various factors including but not limited to role location the combination of education/training knowledge skills competencies certifications and work experience.
LCG offers a competitive comprehensive benefits package which includes health insurance options (medical dental vision) life and disability insurance retirement plan contributions as well as paid leave federal holidays professional development and lifestyle benefits.
Devoted to Fair and Inclusive Practices
All qualified applicants will receive consideration for employment without regard to sex race ethnicity age national origin citizenship religion physical or mental disability medical condition genetic information pregnancy family structure marital status ancestry domestic partner status sexual orientation gender identity or expression veteran or military status or any other basis prohibited by law.
If you are interested in applying for employment with LCG and need special assistance or an accommodation to apply for a posted position contact our Human Resources department by email at .
Securing Your Data
Beware of fraudulent job offers using LCGs name. LCG will never request payment-related details or advancement of money during the application process. Legitimate communication will only come from or emails not free commercial services like Gmail or WhatsApp. If you receive suspicious emails asking for payment or personal information contact us immediately at .
If you believe you are the victim of a scam contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.
Required Experience:
IC