ServiceNow CMDB Developer

Location: Jersey City NJ (Onsite)
Experience: 6-8 Years

We are seeking a skilled ServiceNow CMDB Developer with strong expertise in CMDB Discovery ITOM and enterprise ServiceNow development. The ideal candidate will have hands-on experience implementing and customizing multiple ServiceNow modules integrating third-party enterprise tools automating workflows and improving asset visibility and service mapping. This role requires strong development skills platform administration expertise and experience delivering scalable ServiceNow solutions in enterprise environments.

• 6-8 years of ServiceNow development and administration experience
• Expertise in:
  • CMDB
  • Discovery
  • ITOM
  • ITSM
  • IRM (Integrated Risk Management/GRC)
  • SecOps
  • Security Incident Response (SIR)
  • Vulnerability Response
  • Customer Service Management (CSM)
  • HR Service Delivery (HRSD)

• CMDB Design & Administration
• Service Mapping
• Discovery Configuration
• Configuration Item (CI) Management
• Asset Visibility
• Dependency Mapping
• CMDB Health & Governance

• ServiceNow Scripting (JavaScript)
• Business Rules
• Client Scripts
• Script Includes
• UI Policies
• UI Actions
• Flow Designer
• Workflow Editor
• Service Catalog
• Record Producers
• Custom Application Development

• REST APIs
• SOAP APIs
• IntegrationHub
• MID Server
• Splunk
• Microsoft Azure Sentinel
• Qualys
• Tenable
• Workday
• Salesforce

• Role-Based Access Control (RBAC)
• Platform Security
• Encryption
• Compliance Readiness
• Governance Frameworks
• Platform Upgrades

• Import Sets
• Transform Maps
• Data Migration
• Data Reconciliation
• CMDB Data Quality

• Agile
• ATF (Automated Test Framework)
• Release Management
• Code Reviews
• End-to-End Implementation

• Design develop and maintain ServiceNow CMDB and ITOM solutions to improve configuration management and service visibility
• Configure and customize ServiceNow modules including ITSM IRM/GRC SecOps CSM and HRSD
• Implement Discovery and Service Mapping to maintain accurate Configuration Item (CI) relationships
• Develop workflows Flow Designer automations business rules client scripts UI policies and custom applications
• Build and support integrations with enterprise platforms such as Splunk Azure Sentinel Qualys Tenable Workday and Salesforce using REST/SOAP APIs MID Server and IntegrationHub
• Implement Security Incident Response (SIR) and Vulnerability Response workflows to improve automation and reduce MTTR
• Manage CMDB health data quality governance and compliance with enterprise standards
• Perform platform upgrades security enhancements RBAC configuration and encryption management
• Support data migration activities using Import Sets and Transform Maps
• Develop and maintain Service Catalog items portals and self-service capabilities
• Collaborate with business stakeholders to translate requirements into scalable ServiceNow solutions
• Participate in Agile ceremonies testing release management and production support activities

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• ServiceNow Certified Implementation Specialist (CIS) in ITSM ITOM IRM/GRC or SecOps
• Experience implementing enterprise CMDB governance and Service Mapping
• Experience with cloud infrastructure and enterprise IT operations
• Knowledge of ITIL framework and best practices