ServiceNow BCM Developer

Title: ServiceNow BCM Developer

ServiceNow BCM Developer

Job Summary

We are seeking a skilled ServiceNow BCM Developer to design develop and implement Business Continuity Management solutions within the ServiceNow platform. The ideal candidate will have hands-on experience with ServiceNow modules strong scripting capabilities and a solid understanding of BCM processes including risk assessment business impact analysis and disaster recovery planning.

Years of experience needed

• 6 to 8 years of experience as Service Now Developer

Responsibilities / Experience

• Design and develop ServiceNow BCM solutions aligned with organizational continuity requirements.
• Configure and customize ServiceNow BCM modules including Business Impact Analysis (BIA) Risk Assessment and Continuity Plans.
• Collaborate with stakeholders to gather requirements and translate them into technical solutions.
• Develop workflows business rules UI policies client scripts and integrations within ServiceNow.
• Maintain and enhance existing BCM implementations to improve efficiency and compliance.
• Integrate ServiceNow with third-party systems and tools where required.
• Perform unit testing system testing and support user acceptance testing (UAT).
• Provide ongoing support troubleshooting and performance optimization.
• Ensure adherence to ITSM best practices and organizational standards.
• Document technical designs configurations and operational procedures.

Qualifications/Required Skills:

• Bachelors degree in computer science Information Systems or a related field.
• Experience implementing or supporting ServiceNow BCM or GRC modules.
• Strong knowledge of JavaScript Glide API and ServiceNow scripting.
• Experience with ServiceNow platform features such as Flow Designer Integration Hub and REST SOAP APIs.
• Familiarity with ITIL processes and frameworks.
• Strong problem-solving and analytical skills.
• Experience working in Agile Scrum environments.

Preferred/Good-to-have skills:

• ServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist (CIS-GRC/BCM).
• Experience with Business Continuity Planning (BCP) Disaster Recovery (DR) and risk management frameworks.