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ServiceNow Architect

Sonic Healthcare USA

Job Location:

Dallas, TX - USA

Monthly Salary: Not provided by the employer

Posted: 2 August 2026 (30+ days ago)

Application Deadline: 30 October 2026

Vacancies: 1 Vacancy

Job Summary

Job Functions Duties Responsibilities and Position Qualifications:

Were not just a workplace - were a Great Place to Work certified employer!

Proudly certified as a Great Place to Work we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members!

Transform Enterprise Workflows. Drive Innovation. Shape the Future.

Sonic Healthcare USA is seeking an experienced ServiceNow Architect to lead the vision design and evolution of our ServiceNow platform. This role will serve as the technical authority for ServiceNow driving platform strategy governance automation and enterprise-wide workflow transformation across IT HR Operations Customer Service and other business functions.

Location: Dallas TX (preferred)
Days: Monday - Friday
Hours: 8:00 AM 5:00 PM CST
Full-time: Benefit Eligible

What Youll Do

Define and lead the enterprise ServiceNow architecture roadmap and platform strategy.
Design scalable secure and business-aligned ServiceNow solutions and integrations.
Expand and optimize ServiceNow capabilities including ITSM ITOM ITAM HRSD Employee Center CSM SPM GRC and SecOps.
Drive workflow automation and digital transformation initiatives across the organization.
Establish governance standards platform best practices and technical design patterns.
Partner with business leaders IT teams and external partners to deliver innovative solutions.
Provide technical leadership mentoring and architectural oversight for ServiceNow resources.

What Were Looking For

Bachelors degree in Information Technology Computer Science Engineering or a related field (or equivalent experience).
5 years of ServiceNow architecture and solution design experience.
Proven success leading enterprise-scale ServiceNow implementations and platform transformations.
Deep expertise in ServiceNow architecture ITSM and additional ServiceNow product suites.
Experience with Flow Designer Integration Hub CMDB Discovery APIs SSO and Identity & Access Management.
Strong knowledge of JavaScript REST/SOAP integrations and ITIL best practices.
Ability to communicate effectively with executive stakeholders and cross-functional teams.

Preferred Qualifications

ServiceNow Certified Technical Architect (CTA) or Certified Master Architect.
ServiceNow Certified System Administrator and/or Application Developer.
ITIL v4 certification.
Experience in healthcare highly regulated industries or large multi-entity organizations.

Why Join Sonic Healthcare USA

This is an exciting opportunity to help transform ServiceNow from a traditional ticketing platform into a strategic enterprise workflow engine that powers automation enhances service delivery and drives business innovation across the organization.

Ready to make an impact Apply today and help shape the future of enterprise service management at Sonic Healthcare USA.

Scheduled Weekly Hours:

Work Shift:

Job Category:

Information Technology

Company:

Sonic Healthcare USA Inc

Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race color sex religion age national origin disability genetics veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Required Experience:

Staff IC

Apply Now