ServiceNow Architect

Mode on Interview - In-Person/ Video depending on HM Need Local Need convertible candidate

Role: ServiceNow Architect

Location: Must be located in Columbus OH for Onsite work

Role Overview: We are seeking a dual-threat ServiceNow Architect to lead the technical design and execution of enterprise-wide solutions for a high-profile public sector client. This role requires a professional who can operate at a strategic architectural leveldefining platform standards and governancewhile remaining hands-on to develop configure and troubleshoot complex workflows. The successful candidate will ensure the platform remains scalable secure and compliant within a FedRAMP-authorized environment focusing on digital transformation and service optimization.

Key Responsibilities:

• Architectural Strategy: Define the technical architecture for the ServiceNow platform ensuring alignment with the Common Service Data Model (CSDM) and industry best practices to minimize technical debt.
• Hands-on Development: Design and develop custom scoped applications complex Business Rules Script Includes UI Actions and Client Scripts using JavaScript and Glide APIs.
• FedRAMP Compliance: Implement and maintain robust security protocols including advanced ACL configurations data encryption and secure coding standards to meet federal and state regulatory requirements.
• Integrations & Automation: Lead the design and implementation of integrations with third-party systems using IntegrationHub Flow Designer MID Servers and REST/SOAP APIs.
• Platform Governance: Establish development standards and conduct code reviews to ensure platform health performance and upgradeability.
• Collaboration: Partner with the Engagement Lead and business stakeholders to translate functional requirements into high-level design documents and technical specifications.

Required Qualifications:

• Experience: 8 years of experience in IT with at least 5 years of deep technical experience in ServiceNow development and architecture.
• Technical Mastery: Expert-level proficiency in JavaScript HTML/CSS and ServiceNow-specific development tools (Studio UI Builder Service Portal).
• Government Experience: Proven track record of working within FedRAMP or similarly regulated government cloud environments.
• CMDB & ITOM: Strong understanding of Configuration Management (CMDB) and IT Operations Management (Discovery Service Mapping) within a public sector context.
• Soft Skills: Ability to work onsite in Columbus OH and lead technical work sessions with diverse stakeholder groups.

Required Certifications:

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• ServiceNow Certified Implementation Specialist (CIS) ITSM or ITOM preferred
• ITIL v4 Foundations

Preferred Certifications:

• ServiceNow Certified Technical Architect (CTA) or Master Architect (CMA)
• Security or similar cybersecurity certification