ServiceNow AIOps Consultant

Noblesoft Technologies

Job Location:

Irving, TX - USA

Monthly Salary: Not Disclosed

Posted on: 8 days ago

Vacancies: 1 Vacancy

Job Summary

Role: ServiceNow AIOps

Location: 100% Remote USA

Contract

Job Description:

Implement and configure ServiceNow AIOps including:
- Event Management
- Health Log Analytics (HLA)
- Agent client collector implementation and Metric Intelligence (MI)
- Machine Learning based anomaly detection
Integrate monitoring tools (using OOTB Connector REST API SNMP trap etc) into ServiceNow.
Design AIOps architecture data flows dashboards and service health models.
Configure alert rules correlation logic noise reduction policies and service impact models.
Develop automation workflows using Flow Designer IntegrationHub and orchestration.
Design ServiceNow Orchestration workflows and automation packs and build automated remediation for common incidents
Collaborate with Cloud DevOps and ITSM teams to deliver end to end solutions.
Conduct client workshops requirement analysis documentation testing and knowledge transfer.
Proficiency in ServiceNow scripting (JavaScript); working knowledge of Python/Shell/PowerShell.
Solid knowledge of cloud platforms (AWS/Azure/GCP) and ITIL processes.
Strong analytical and problem solving skills.
Excellent communication and client facing abilities.
ServiceNow certifications (CSA CIS ITOM CIS Discovery CIS Event Management) good to have.

Role: ServiceNow AIOps Location: 100% Remote USA Contract Job Description: Implement and configure ServiceNow AIOps including: Event Management Health Log Analytics (HLA) Agent client collector implementation and Metric Intelligence (MI) Machine Learning based anomaly detection Integrate m...