Service WriterDispatcher
Oak Creek, WI - USA
Job Summary
Milwaukee Powersports believes that no organization is any better than the people who work for it. Therefore it is of the utmost importance that we set high standards of integrity with an aggressive enthusiastic attitude in all that we do. We promise to maintain a well-trained workforce and a safe modern facility in order to render our customers the best possible support and to provide our employees a secure future.
Benefits
- Competitive Pay
- Medical Dental Insurance
- 401K
- Employee Discount
- Internal Training
- Full-Time HourlyCommission
- Maintaining a friendly andprofessional relationship with customers as the first point of contact forService.
- Perform and document walk-around inspections of customer motorcycles during service intake.
- Effectively communicate with customers about inspection results and recommending correctiveprocedures.
- Managing customer complaints andconcerns to find a resolution quickly andeffectively.
- Working closely with the Service team as well as Parts andAccessories team to provide the bestservice to the customer.
- Take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Qualifications
- Customer Service Skills.
- 3 years preferred in customer service.
- Must be at least 18 years of age.
- Possess a valid drivers license.
- Have good organization skills.
- Ability to add subtract multiply and divide in all units of measure.
- Be familiar with basic computer functions.
- Possess strong interpersonal and communication skills.
- Have a positive friendly and outgoing personality.
- Desire to work with the customers.
- Must be dependable honest courteous and self-motivated.
- Prior experience in an auto service repair facility is preferred; however training will be provided.
About Company
Milwaukee Powersports believes that no organization is any better than the people who work for it. ; Therefore, it is of the utmost importance that we set ...