Service Technician

Great company. Great people. Great opportunities.

A mid-level video surveillance technician installs configures maintains and troubleshoots IP-based video surveillance systems generally requiring 3 years of experience. They possess strong networking skills handle complex troubleshooting manage VMS software and work independently to ensure system reliability and security addition to electrical and network expertise this role requires a solid foundation in basic mechanical systems to support the installation adjustment and repair of physical equipment and mounting hardware.

Responsibilities

• Installation & Configuration: Install and configure IP cameras NVRs/servers and associated networking hardware.

• Troubleshooting & Repair: Diagnose and repair hardware software electrical and mechanical issues on-site including camera positioning systems mounts and enclosures.

• System Upgrades: Perform firmware updates and recommend system upgrades.

• Networking & Integration: Configure IP addresses VLANs and ensure proper network integration.

• Maintenance & Audits: Conduct preventive maintenance including inspection and adjustment of both electronic components and mechanical assemblies.

• Documentation: Maintain accurate records of installation maintenance and cabling.

Education

• High School Diploma or equivalent; an associate degree in electronics is preferred.

• BICSI installer certifications (1 or 2) or manufacturer certifications (Axis Milestone) are highly desired.

Experience

• 3 years in low-voltage wiring and surveillance systems installation.

• Deep understanding of IP video CCTV networking protocols (TCP/IP) and VMS software (e.g. Milestone Axis Hikvision) along with basic mechanical knowledge for installing adjusting and repairing physical system components.

Other Skills Required

• Independent Problem-Solving: Ability to resolve complex technical issues without supervision.

• Communication: Interfacing with clients to provide training on system usage.

• Attention to Detail: Meticulous approach to recording and reporting surveillance malfunctions

Working Conditions

• Exposure to bright light extreme temperature loud noise dust gas or fumes

• Work in unprotected weather elements

• Ability to bend kneel and work with arms raised for prolonged periods of time

• Ability to walk and stand on concrete and uneven surfaces for at least 4 hours per day

• Prolong periods of stooping and bending

Physical Demands (When Applicable)

• Capability to lift equipment up to 50 lbs climb ladders and work with cabling and mounted systems.

We dont just talk the talk! Were an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - Thats why we offer best-in-class benefits and perks that will support you and your addition to our health and financial plans we also offer:

• Paid Parental Leave

• United Compassion Fund

• Employee Discount Program

• Career Development & Promotional Opportunities

• Additional Vacation Buy Up Program (US Only)

• Early Wage Access through Payactiv (US Hourly Only)

• Paid Sick Leave

• An inclusive and welcoming culture

Explore our comprehensive U.S. benefit offerings

For Canadian benefits click here

United Rentals Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race color religion sex national origin age genetic information citizenship status veteran status sexual orientation gender identity disability or any other status protected by law. If you need a reasonable accommodation at any point of the application process please email for assistance.

At United Rentals we proudly hire active duty members veterans reservists and their families. The values that define your serviceleadership discipline integrity and teamworkare the same values that drive our success. With many veterans already part of our team were ready to help you transition into a rewardingcareer.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position location education training experience skills and ability.