Service Sales Support Data Centers

About Carrier

Carrier Global Corporation global leader in intelligent climate and energy solutions is committed to creating innovations that bring comfort safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control air quality and transportation we improve lives empower critical industries and ensure safe transport of food lifesaving medicines and more. Since inventing modern air conditioning in 1902 we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class inclusive workforce that puts the customer at the center of everything we do. For more information visit or follow on Carrier social media at @Carrier.

About This Role

The Sales Support professional plays a critical role in enabling timely and accurate service sales quoting for mission critical data center customers. This role is responsible for developing service repair quotes pricing service agreements and change orders and actioning field generated technician leads. Success in this role requires urgency attention to detail and the ability to respond quickly to quote requests supporting highimpact data center needs.

Key Responsibilities

• Prepare timely and accurate service repair quotes for data center sites supporting corrective preventative and emergency service needs
• Use the CPQ (Configure Price Quote) tool to price service agreements change orders and scope adjustments for existing data center accounts
• Support pricing and documentation for data center service offerings ensuring compliance with commercial technical and financial requirements. Follow the sales gate process for quote review
• Respond with urgency to incoming quote requests understanding the time sensitive uptime critical nature of data center operations
• Partner with Field Service Technicians Field Service Managers and Sellers for input on quote parameters
• Work with Field Service Managers to review Technician generated leads for quoting opportunities and ensure follow-up and closure
• Maintain accurate records of quotes approvals and changes within our CRM platform
• Assist with reporting and tracking of quote volume cycle time and win/loss feedback

Required Qualifications

• Bachelors degree with 1 years of experience in sales support service quoting inside sales or commercial operations or Associates Degree with 3 years of experience in sales support service quoting inside sales or commercial operations or a High School Diploma or GED with 5 years of experience in sales support service quoting inside sales or commercial operations

Preferred Qualifications

• Experience in Sales HVAC and/or Controls
• Experience working with CPQ tools and pricing service offerings
• CRM experience (Salesforce or similar)
• Familiarity with service agreements change orders and aftermarket service models
• Experience working closely with field technicians and service operations teams
• Strong sense of urgency with the ability to manage multiple requests simultaneously
• High attention to detail and accuracy in pricing and documentation
• Strong skills in written and verbal communication analysis organization and time management
• Capability to perform in a fast-paced and changing environment

Pay Range

Other Compensation

Benefits

Employees are eligible for benefits including:

• Health Care Benefits: Medical Dental Vision; Wellness incentives

• Retirement Benefits

• Time off and Leave: Paid vacation days up to 15 days; paid sick days up to 5 days; paid personal leave up to 5 days; paid holidays up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation

• Disability: Short-term and long-term disability

• Life Insurance and Accidental Death and Dismemberment

• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account

• Tuition Assistance

To learn more about our benefits offering please click here Work with us Carrier Corporate. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors such as date of hire and the applicability of collective bargaining agreements.

Carrier EEO Statement and Accommodations Process

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans Readjustment Assistance Act.

If you require a reasonable accommodation to complete the application process participate in an interview or otherwise engage in the hiring process please contact us at . We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline

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Use of AI

Technology-enabled tools may support parts of the recruitment process with oversight by people.