Service Sales Account Representative

Work Schedule

Environmental Conditions

Job Description

As part of the Thermo Fisher Scientific team youll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the worlds toughest challenges like protecting the environment making sure our food is safe or helping find cures for cancer.

Location/Division-SpecificInformation:

This position is remote. Relocation assistance is NOT provided.

*Must be legally authorized to work in the United States withoutsponsorship.

*Must be able to pass a comprehensive background check which includes a drug screen.

Discover Impactful Work:

The Global Service & Support segment of Thermo Fisher Scientifics Life Sciences Group has an exciting opportunity to expand the reach of our service contract offerings and help drive revenue growth within our division. The Service Sales Account Manager will align and drive the following guiding principles of sales execution:

Own the Customer

• Is customer-centric and keenly aware of markets trends and competitors.

• Is tenacious decisive nimble and operates with intensity.

Find a Better Way

• Is strategic astute and forward-thinking.

• Greets challenges and change as opportunities.

Win Together

• Inspires motivates and collaborates with others.

• Stretches across department borders breaks silos and builds effective partnerships with customers and colleagues to grow our business.

A Day in the Life:

• Meet or exceed a defined sales plan; forecast sales performance accurately.

• Develop and execute a territory plan to grow business within your assigned territory.

• Make daily outbound telephone calls and communicate via email to all organizational levels and functional areas in accounts where purchasing decisions are made.

• Capitalize on training opportunities to develop in-depth knowledge of service and support offerings (Service contracts and support plans time and materials billable services field application training bioinformatics and compliance services) in order to proactively uncover new opportunities within assigned accounts to generate revenue growth.

• Develop organizational skills to work within cross-functional teams to achieve organizational objectives manage sales territory activities and communicate efforts clearly within other levels of the organization.

• Understand the competitive landscape within accounts to position like or better product offerings to customers.

• Communicate key competitive activities market trends and changing customer directions to the organization.

• Utilize data sources to analyze and develop sales opportunities with the greatest ROI.

• Support marketing programs as assigned by the Sales Manager.

• Complete assigned tasks and reports in a timely and complete manner while maximizing productivity during key selling time.

Keys to Success:

Education and Experience

• Bachelors degree required.

• 5 years of diverse Life Sciences experienceincluding service bench experience sales product management or other cross-functional commercial roles.

Knowledge Skills Abilities

• Excellent telephone skills and communication abilities and high proficiency in negotiating complex deals.

• A goal-oriented mindset with a demonstrated ability to meet and surpass goals and objectives.

• A love of the competitive fight and hunger to win business by taking business away from strong competitors.

• Hunger and desire to actively engage in continuous learning taking advantage of both training opportunities and on-the-job learning - putting yourself in new situations outside your comfort zone and tackling challenges as development and learning opportunities.

• Strong interpersonal skills and the ability to work with cross-functional teams and people with diverse skillsets personalities and responsibilities.

• Must be self-starting and dynamic. Highly capable of working independently and remotely while still maintaining close connections and team collaborations.

• Excellent verbal and written communication skills with the ability to discuss technical concepts.

• Demonstrated success in building and maintaining customer relationships.

• Proficiency with CRM systems (Salesforce preferred) and the Microsoft Office suite.

• Strong organizational skills and ability to manage multiple priorities.

• Results-oriented with a proven record of achieving sales targets.

• Valid drivers license and willingness to travel up to 20% for customer visits and meetings.

• Fluency in English required; additional languages beneficial.

Benefits:

We offer competitive remuneration annual incentive plan bonus healthcare and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative forward-thinking organization and outstanding career and development prospects. We offer an exciting company culture that stands for integrity intensity involvement and innovation!

Compensation and Benefits

This position may also be eligible to receive a variable annual bonus based on company team and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on which includes:

• A choice of national medical and dental plans and a national vision plan including health incentive programs

• Employee assistance and family support programs including commuter benefits and tuition reimbursement

• At least 120 hours paid time off (PTO) 10 paid holidays annually paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave) accident and life insurance and short- and long-term disability in accordance with company policy

• Retirement and savings programs such as our competitive 401(k) U.S. retirement savings plan

• Employees Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits please visit: Experience:

Unclear Seniority