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Service Representative Primary Care Elmwood Park

Trinity Health


Job Location:

Elmwood Park, IL - USA

Hourly Salary: $ 18 - 24
Posted: 6 August 2026 (30+ days ago)
Application Deadline: 3 November 2026
Vacancies: 1 Vacancy

Job Summary

Employment Type:
Full time
Shift:
Day Shift

Description:

Service Representative Primary Care

Schedule: Days; M-F w/ occasional Saturday

Rotation: Will occasionally float to other sites nearby as needed

Location: Elmwood IL (Outpatient)

Be the first step in exceptional care by helping patients navigate their healthcare journey with confidence and ease.

About the Role

As a key member of the Primary Care team the Service Representative is often the first point of contact for patients and plays a critical role in delivering an exceptional patient this fast-paced high-volume environment this patient-facing role is responsible for patient registration appointment scheduling care coordination and supporting efficient clinic operations. Through outstanding customer service professionalism and attention to detail the Service Representative helps ensure smooth patient flow reduce wait times maintain accurate documentation and uphold Loyola Medicines mission vision and values.

What Youll do

  • Greeting Patients: Welcome and assist patients as they enter the physician practice. Your warm and friendly demeanor sets a positive tone for their visit.

  • Phone Management: Answer office phones professionally and assist callers by scheduling appointments and addressing inquiries.

  • Patient Registration: Efficiently check in patients collect accurate demographic information input data into the electronic system and verify insurance details to ensure the patients records are up to date.

  • Check-Out Assistance: Assist patients during the check-out process provide guidance on referral processing and assist with scheduling future appointments.

What Youll Need

Minimum Education:

  • GED or High School level of education required.

  • Associates degree preferred

Minimum Qualifications:

  • At least one (1) year of work history required.

  • Experience in general administration business healthcare or a related field is highly preferred.

We offer:

  • Medical/Dental/Vision Benefits on your FIRST DAY!!!

  • competitive wages

  • great work atmosphere

  • 403(b)

  • Employee Assistance Program

  • Employee Discounts

  • Tuition Reimbursement

Applicants for this position must be authorized to work for any employer in the U.S. We are unable to sponsor an employment visa for this position.

COMPENSATION

Pay Range: $18.00- $24.44 per hour

Actual compensation will fall within the range but may vary based on factors such as experience qualifications education location licensure certification requirements and comparisons to colleagues in similar roles.

Benefits:

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Our Commitment

Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.


Required Experience:

Unclear Seniority


About Company

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Trinity Health is one of the largest not-for-profit, Catholic health care systems in the nation. It is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians caring for diverse communities across 25 states. Nationally recognized for care and experience, the Trinity ... View more

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