Service Repair Technician, Flexible Robotics

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at .

As guided by Our Credo Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Job Sub Function:

Job Category:

All Job Posting Locations:

Job Description:

Employer: Auris Health Inc.

Job Title: Service Repair Technician Flexible Robotics

Job Code: A011.10119.5

Job Location: Santa Clara CA

Job Type: Full-Time

Rate of Pay: $165422 - $170000/year

Job Duties: Perform troubleshooting testing and repair of Robotic Platforms at the subsystem interface and component levels. Assist with documenting test plans results conclusions and traceability to product requirements and design specifications. Analyze test failures troubleshoot issues identify root causes and verify corrective actions. Establish customer satisfaction through excellence in the repair and support of customer products. Support the Quality System and Quality Policy by following procedures/work instructions and creating records that meet the requirements of the Quality Management System. Maintain inventory tools certified test equipment and items related to the Service Repair Depot. Provide assistance with failure analysis of RMAs and properly document findings. Follow all applicable work instructions; set up and operate machines equipment and fixtures to perform repair and testing processes. Provide detailed symptom descriptions for failures uncovered during functional testing and calibration to assist in component-level troubleshooting. Conduct quality inspections of own or others work to ensure workmanship standards are met. Support software and firmware installation with the ability to troubleshoot software issues. Apply Good Manufacturing Practices (GMP) and Good Documentation Practices (GDP) to assembly test records and related documentation. Identify and escalate nonconforming products and support root cause investigations alongside manufacturing engineering

Requirements: Employer will accept a Bachelors degree in Computer Science Information Technology Software Engineering Mechanical Engineering or related field and 2 years of experience in the job offered or in a Service Repair Technician Flexible Robotics-related occupation.

ISTQB-BCS Certified Tester Foundation Level Certificate required.

Project Management Professional (PMP) Certificate required.

Position requires experience with:

1. Configuring computer hardware and software;

2. Jira MES Share Point JAMA Air Table Cerdaac tools calibration and Agile PLM;

3. SAP HANA and Sales Force;

4. Robotic platforms testing and repairing;

5. Manufacturing Practices (GMP) and Good Documentation Practice (GDP);

6. Robotic surgical medical devices domain including Physician HID Console Table Arm Tower and Tool.;

7. Assembling and disassembling the HID sub system joint links LBL0 L1L2 Position platform L3 link L4 link L5 link and Grasper;

8. HID subsystem repair including Gimbal joint integration HID assembly Absolute Encoder post-calibration NVM utility Kinematic calibration Gravity calibration Burn-In RLS Encoder calibration and Netzer Encoder calibration;

9. Medical device quality testing;

10. Product Lifecycle Management including design development customization and implementation; and

11. Scrum methodology including Scrum Kanban and Lean methodologies along with software test management and defect management tools comprises Jira Microsoft ADODB and HP ALM (Application Lifecycle Management).

This job posting is anticipated to close on 7/29/2026.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability protected veteran status or other characteristics protected by federal state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants needs. If you are an individual with a disability and would like to request an accommodation please contact us via or contact AskGS to be directed to your accommodation resource.

Subject to the terms of their respective plans employees are eligible to participate in the Companys consolidated retirement plan (pension) and savings plan (401(k)).

This position is eligible to participate in the Companys long-term incentive program.

Subject to the terms of their respective policies and date of hire employees are eligible for the following time off benefits:

Vacation 120 hours per calendar year

Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado 48 hours per calendar year; for employees who reside in the State of Washington 56 hours per calendar year

Holiday pay including Floating Holidays 13 days per calendar year

Work Personal and Family Time - up to 40 hours per calendar year

Parental Leave 480 hours within one year of the birth/adoption/foster care of a child

Bereavement Leave 240 hours for an immediate family member: 40 hours for an extended family member per calendar year

Caregiver Leave 80 hours in a 52-week rolling period10 days

Volunteer Leave 32 hours per calendar year

Military Spouse Time-Off 80 hours per calendar year

This position is eligible for benefits to include medical dental vision and time off as well as any others as provided for in the applicable Collective Bargaining Agreement.

For additional general information on Company benefits please go to: - Skills:

Preferred Skills: