Service Rep Rehab Oakbrook Terrace

Loyola Medicine a member of Trinity Health is a nationally ranked academic quaternary care system based in Chicagos western suburbs. Loyola Medicine Transport is based at Loyola University Medical Center and is part of a three-hospital system includingLoyola University Medical CenterGottlieb Memorial Hospital andMacNeal Hospital.

If you are a SERVICE REP whos interested in working for a regional leader in healthcare delivering compassionate care and improving the lives of those in our communities join the Loyola team and become Loyola Strong!

• Location: Oakbrook Terrace Rehab Hours of operation: 7 am - 7 pm Mon-Thurs; 7 am - 5 pm Fri: required to work 2 evenings until 7 pm

What youll do:

• Greets patients and family members in a consistent and friendly manner obtains and verifies demographic clinical financial and insurance information during the (pre)-registration process accepts point of service payments or provides guidance for payment options and clears the patient for service delivery. Core responsibilities include: verifies and updates patient identification demographic information and insurance coverage; accepts point of service payments; balances cash drawer at the end of every shift; enters patient information accurately into appropriate hospital information system(s); refers patients with questions regarding financial liability to appropriate resource(s); accepts medical authorization or referral forms if appropriate scans clinical information Missed Appointment Policy and other documents into Epic as appropriate; initiates Enrollment process for myLoyola; identifies systemic issues and escalates to Lead Service Representative for resolution.

We offer our Front Desk Clerical Service Reps:

• Benefits from Day One

• DailyPay! Work today Get paid today

• Competitive Shift Differentials

• Tuition Reimbursement

• On Site Fitness Center (Gottlieb Memorial Hospital & Loyola University Medical Center)

• Childcare Employee Discount at Gottliebs Child Development Center

• Referral Rewards

• Strong Team Culture

• Career Growth Opportunities

What youll need for this job:

• High School Diploma; associate degree preferred

• Basic Keyboarding Skills

• Epic Scheduling

• Microsoft Outlook

• Microsoft Word

Compensation:

Actual compensation will fall within the range but may vary based on factors such as experience qualifications education location licensure certification requirements and comparisons to colleagues in similar roles.

Benefits:

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Commitment

Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.