Service ReceptionistCashier- Full Time

We are currently seeking a full-time Service Receptionist / Cashier to join our Service Department. This is a great opportunity for someone who enjoys working with people staying organized and being a key part of a high-performing team in the automotive industry.

No prior experience is required but candidates with backgrounds in retail hospitality customer service cashiering scheduling or administrative roles are strongly encouraged to apply. We provide training ongoing support and opportunities for long-term career growth within the dealership.

This role is ideal for someone who is dependable detail-oriented and able to manage multiple responsibilities while delivering excellent customer service in a professional environment.

WE OFFER:
Competitive pay with growth potential
Medical Dental Vision Insurance
Life and Disability Coverage
401(k) Retirement Plan
Career Advancement Opportunities (we promote from within)
Supportive and team-oriented work environment

RESPONSIBILITIES:
Greet and assist customers promptly and professionally at the service counter
Check in and check out customers for service appointments
Schedule confirm and manage service appointments via phone email and in person
Process customer payments accurately (cash card and other payment types)
Provide updates to customers regarding vehicle status and service timelines
Coordinate with service advisors and technicians to ensure smooth workflow
Answer incoming calls and assist with service-related inquiries
Maintain accurate records of customer information appointments and transactions
Support pick-up and delivery coordination when needed
Ensure the service reception area remains organized and welcoming

REQUIREMENTS:
Strong customer service and communication skills
Excellent organization and multitasking ability
Dependable attendance and strong work ethic
Ability to stay professional in a busy fast-paced environment
Basic computer and phone system skills
Attention to detail and accuracy with payments and scheduling
Positive attitude and team-oriented mindset
Ability to learn quickly and adapt to daily changes
Previous cashier or receptionist experience is a plus but not required

About the Dealership

Ourisman Automotive Group believes our success and future growth is contributed to our employees. Family-owned and operated since 1921 Ourisman has continued to grow while holding true to our values of collaboration transparency and career development.

At Ourisman Automotive of Virginia we understand the importance of career growth. Our team is collaborative and encourages success amongst each of our members. We prefer to promote from within and do so often.