Service Project Specialist

Be a part of our mission! As a world leader in creating comfortable sustainable and efficient climate solutions for buildings homes and transportation its our responsibility to put the planet first. For us at Trane Technologies and through our businesses including TraneandThermo King sustainability is not just how we do businessit is our business. Do you dare to look at the worlds challenges and see impactful possibilities Do you want to contribute to making a better future If the answer is yes we invite you to consider joining us in boldly challenging whats possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where is the work:

Whats in it for you:

As a world leader in creating comfortable sustainable and efficient environments its our responsibility to put the planet first. For us at Trane Technologies sustainability is not just how we do businessit is our business. Do you dare to look at the worlds challenges and see impactful possibilities Do you want to contribute to making a better future If the answer is yes we invite you to consider joining us in boldly challenging whats possible for a sustainable world.

What you will do:

The Service Project Specialist plays a critical role in planning coordinating and supporting HVAC equipment start-up activities from project kickoff through warranty follow-up. This position serves as a key liaison between internal teams contractors controls providers technicians and customers to help ensure projects are executed safely efficiently and in accordance with company and factory standards.

Responsibilities include but are not limited to:

• Coordinate equipment start-up activities from initial planning through completion including tracking equipment orders confirming project scope and aligning timelines with internal teams and external partners.
• Serve as the primary point of coordination among service teams equipment teams contractors controls providers technicians and customers throughout the start-up process.
• Schedule and prioritize start-up activities to support timely project completion and efficient resource utilization.
• Conduct jobsite walks and site surveys to verify installation quality system readiness accessibility and overall preparedness for start-up.
• Confirm that units are ready for start-up and ensure all start-up activities are performed in accordance with factory specifications company standards and internal processes.
• Identify installation operational controls or factory-related issues early and collaborate with the appropriate teams to resolve them before during and after start-up.
• Navigate issue resolution at start-up including determining responsibility coordinating corrective actions and securing proper approvals and documentation when required.
• Support equipment through the first-year warranty period by coordinating service needs addressing start-up-related issues and ensuring appropriate follow-up.
• Complete and maintain all required documentation accurately and on time including start-up reports commissioning records warranty documentation job records and labor and material tracking.
• Coordinate and deliver owner/operator training and follow-up training to support proper system operation and customer understanding.
• Provide technical guidance and support to technicians and customers on assigned projects.
• Support the installation commissioning diagnosis repair modification and start-up of HVAC systems using knowledge of air conditioning theory piping air distribution controls and mechanical layouts.
• Review drawings plans specifications and building layouts to prepare for on-site work anticipate challenges and coordinate with other trades as needed.
• Assist with estimating service start-up costs estimate development and change order support by recommending solutions facilitating quotes and helping close orders.
• Support procurement activities by assisting with equipment and material sourcing through internal teams and local suppliers.
• Help plan and manage assigned projects to support completion on schedule and within budget.
• Supervise and coordinate the work of installation technicians subcontractors and vendors to help ensure quality execution.
• Participate in planning meetings and collaborate with internal teams to improve communication documentation workflow consistency and overall project execution.
• Serve as a direct customer contact maintaining strong communication with owners subcontractors and field personnel to support a high level of customer satisfaction.
• Maintain assigned inventory tools vehicles equipment and company assets ensuring accountability readiness and proper documentation.
• Follow all site access safety and badging requirements while promoting a strong culture of safety and compliance.
• Identify and communicate sales leads or additional customer opportunities to the appropriate internal teams.
• Maintain current knowledge of HVAC technologies controls systems and related product applications.
• Operate rental equipment such as forklifts scissor lifts and boom lifts as needed.
• Travel regularly as required including occasional overnight stays and maintain flexibility to work overtime based on business needs.
  

What you will bring:

• A High School Diploma or equivalent required and typically at least 2-5 years of experience in Commercial HVAC Installation. Technical School or formal training is preferred.
• Operating knowledge of Microsoft office software and working proficiency with handheld computer (i.e. Smartphone iPad).
• State Contractor Licenses Preferred (e.g. HVAC Journeyman Boiler Operator Gas Installer etc.).
• Must possess a valid drivers license for a minimum of 12 months with no major or frequent traffic violations including but not limited to: DUI Hit & Run License Suspension Reckless / Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.
• Flexibility to work overtime/weekends as required.

Annual Base Salary Range or Hourly Base Pay Range:

Compensation Type:

Incentive Eligible:

Sales Commission Eligible:

Disclaimer: We strive to provide competitive compensation for this position tailored to a variety of factors. The actual compensation will depend on elements such as seniority merit geographic location education experience travel requirements and union designation. Our compensation range is generally based on the national average for the country. Additionally benefits may vary depending on the region business alignment union involvement and employee status.

Thrive at work and at home:

• Benefits kick in on DAY ONE for you and your family including health insurance and holistic wellness programs that include generous incentives WE DARE TO CARE!
• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• 401K match up to 6% plus an additional 2% core contribution up to 8% company contribution.
• Paid time off includes 15 vacation days 9 paid holidays 3 floating holidays sick leave and additional options to support volunteer and parental leave.
• Educational and training opportunities through company programs along with tuition assistance and student debt support.

Disclaimer: Benefit offerings may vary depending on Collective Bargaining Agreements and local/state regulations.

Safety Sensitive Role:

The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin pregnancy age marital status disability status as a protected veteran or any legally protected status.