Service Now Sr. Consultant ServiceNow Platform Architect

Job Title : Service Now Sr. Consultant ServiceNow Platform Architect

Location: Milpitas CA or Ann Arbor CA Onsite 2 days in office
Job Type- Contract 12 Months

Visa- No H1B OPT

Role Overview We are seeking a senior ServiceNow Technical Management Consultant to manage architect lead and execute the enterprise ServiceNow platform. This role serves as the hands-on technical authority responsible for platform vision roadmap and delivery with a strong focus on CMDB CSM SIR ITSM ITAM integrations and AI-driven capabilities. The consultant will drive platform engineering while leading technical teams and partnering closely with infrastructure security and enterprise stakeholders.

Key Responsibilities

Own ServiceNow platform including all the modules and architecture technical strategy and multi-year roadmap

Act as the technical authority for CMDB CSM SIR ITSM and ITAM implementations

Architect and deliver an enterprise CMDB aligned to CSDM including CI models relationships normalization reconciliation and data governance

Lead custom development for Discovery Service Mapping Event Management and AIOps

Manage resources in the ITAM solutions covering hardware software SaaS and cloud asset lifecycles

Design and govern integrations using Integration Hub APIs and event-based patterns

Execute end-to-end delivery from technical design through production deployment

Ensure platform performance scalability security and upgrade readiness

Leverage ServiceNow AI capabilities such as Predictive Intelligence Virtual Agent AI Search and Now Assist

Lead and supervise developers business analysts administrators contractors and system integrators

Conduct architecture configuration and code reviews and enforce platform standards

Partner with Cybersecurity Identity Server Network Datacenter End User Computing Procurement Legal and Asset Management teams

Translate business and operational requirements into scalable technical solutions

Minimum Qualifications

14 years of hands-on ServiceNow platform experience

Proven enterprise delivery of CMDB ITOM and ITAM programs

Deep knowledge of ServiceNow data architecture CI modeling and service mapping

Strong experience with Discovery MID Server design integration and automation

Advanced ServiceNow scripting and JavaScript skills

Experience leading technical teams and managing vendors or contractors

Strong execution mindset with accountability for delivery outcomes

Preferred Qualifications

ServiceNow certifications (CSA CIS CAD; CTA preferred)

Experience with AIOps and AI-enabled ServiceNow capabilities

Background in large-scale enterprise transformations or platform modernization

Senior-level consultant / technical leadership role with hands-on delivery responsibility.

Regards

Himanshu Rawat