Service Now Quality Analyst

This position may be filled prior to the posted deadline. Interested candidates are encouraged to apply as soon as possible. Koniag Advisory and Business Solutions LLC a Koniag Government Services company is seeking a ServiceNow Quality Analyst Analyst support KABS and our government customer in Washington DC. The position is hybrid requires 1 day onsite. This position requires the candidate to be able to obtain a Public include medical dental and vision insurance 401(k) retirement plan paid time off paid parental leave life and disability insurance flexible spending accounts commuter benefits and tuition Advisory and Business Solutions a Koniag Government Services company is seeking a ServiceNow QA Analyst to support the Digital Workplace workforce by planning executing documenting and validating testing for ServiceNow workflows integrations releases and platform enhancements. Work will be performed at the clients facility or customer approved remote locations during Eastern Time core business ServiceNow QA Analyst will support quality assurance across ServiceNow product teams by developing test strategies test cases evidence and defect management practices. Principal responsibilities will include but are not limited to:Develop and execute test plans test scripts regression tests integration tests UAT support materials and release validation ServiceNow workflows forms catalog items integrations reports roles permissions notifications and data defects with clear reproduction steps expected results actual results screenshots evidence and severity Automated Test Framework regression suites release readiness and production validation where with business analysts developers admins product owners and users to resolve defects and confirm acceptance traceability between requirements test cases defects and release and Experience:Required:Bachelors degree in Information Systems Computer Science Quality Assurance Business or a related discipline or equivalent work experience.4 years of experience in software testing QA analysis UAT coordination or enterprise platform testing workflow applications ITSM tools or ServiceNow :ServiceNow Certified System Administrator ServiceNow Automated Test Framework experience ISTQB ITIL or comparable testing federal systems accessibility requirements or security-sensitive Skills and Competencies:Strong manual testing regression testing defect documentation requirements traceability and release validation knowledge of ServiceNow modules workflows roles forms catalog items reports and to write testable scenarios from user stories and acceptance attention to detail and communication to obtain a Public Trust Skills and Competencies:Experience with ServiceNow Automated Test Framework Jira Xray Zephyr Selenium or comparable test management with Section 508 testing performance testing and integration testing Equal Employment Opportunity PolicyThe company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race color religion creed ethnicity sex sexual orientation gender or gender identity (except where gender is a bona fide occupational qualification) national origin or ancestry age disability citizenship military/veteran status marital status genetic information or any other characteristic protected by applicable federal state or local law. We are committed to equal employment opportunity in all decisions related to employment promotion wages benefits and all other privileges terms and conditions of company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website please get in touch with Heaven Wood via e-mail by calling to request Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical professional and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers employees and native communities. For more information please Opportunity Employer/Veterans/ Preference in accordance with Public Law 88-352