Service Now Automation Tester

Job ID: 1109

Position: Service Now Automation Tester (Not looking for a Sevicenow Developer)
Client: Freddie Mac
Location: Plano TX / Mclean VA (Onsite)
Duration: 12 Months (with possible extension)
Pay Rate: $52 on W2 & $60/hr. on C2C (Best if the candidate is on w2)
Visa: USC GC GC-EAD & H4-EAD (Locals only)
MOI: 2 rounds - 1 onsite

There will be a Glider test and candidates must score more than 60%. Please make them aware.

Must Have Qualifications:

• Hands on testing with Service Now
• Automation and Service Now Certificates are required
• Preferred: Java Script Python or Selenium
• Development experience and performance testing would also be nice to have

Strong hands-on ServiceNow ATF testing experience with focus on IRM/GRC modules

Deep understanding of IRM/GRC processes controls risk scoring assessments and SOX/compliance workflows

Strong automation testing experience using Selenium

Hands-on experience with ACLs business rules flows update sets APIs and integrations

ServiceNow certifications such as CSA CIS-Risk CIS-GRC and ATF

Candidates who are clearly QA/Test Engineers and not primarily ServiceNow Developers

Job Description:

• Tester Senior
• Senior QA Engineer will be part of the Enterprise Risk Management Technologies Team and will be responsible for the manual and automated testing of configurations and integrations of out-of-the-box ServiceNow solutions
• This role requires solid understanding of ServiceNow platform behaviors modules ACLs flows and integration testing

Responsibilities:

• Develop document and maintain the test data data validation end to end testing flows
• Design develop and maintain automated test scripts using ServiceNow ATF
• Create test cases based on functional and technical requirements
• Collaborate with developers business analysts and QA teams to validate functionality
• Analyze test results and report defects in a timely manner
• Participate in daily stand-ups sprint planning and other Agile ceremonies
• Ensure high quality and performance of the ServiceNow platform across ITSM HRSD CSM or other modules
• Develop reusable test templates for future automation initiatives
• Conduct functional testing for IRM (Integrated Risk Management) and GRC (Governance Risk and Compliance) modules
• Validate controls risks issues assessments workflows and regulatory frameworks
• Test config changes that include tables ACLs business rules flows UI policies update sets
• Conduct regression testing using ATF across ServiceNow upgrades/releases
• Perform cross-browser testing and E2E user journey validation with external apps
• Test REST/SOAP integrations and external data flows

Required Qualifications:

• 6 to 8 plus years of QA
• 3 plus years of hands-on ServiceNow ATF testing (with focus on IRM/GRC)
• Strong automation experience (Selenium)
• Deep understanding of IRM/GRC processes controls risk scoring assessments SOX/compliance flows
• Hands-on with tables ACLs flows update sets APIs business rules
• 3 plus years validating platform UI Service Portal Workspace UX
• Strong analytical debugging and communication skills
• 2 plus years experience with Agile/Scrum methodologies
• Knowledge of test planning test case creation and defect management
• Proficient in identifying automation opportunities within the ServiceNow ecosystem

Preferred Qualifications:

• ServiceNow certifications (CSA CIS-Risk CIS-GRC ATF)
• CI/CD experience (GitHub/Jenkins/Azure DevOps)
• Experience with domain-separated instances
• Prior experience in large-scale ServiceNow implementation projects
• Scripting experience with Python JavaScript etc.