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Service Now Architect
Job Location:
Job Location:
Phoenix, AZ - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
25 June 2026 (30+ days ago)
Posted:
Application Deadline:
22 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Hiring: ServiceNow Solution Architect
Location: Phoenix AZ
Client: CTS / Citizens Bank
Work Mode: Hybrid
Employment Type: ONLY ON W2
Interview: In-Person
Experience: 12 Years Preferred
Note: No OPT/CPT
We are looking for a highly experienced ServiceNow Solution Architect to lead enterprise-wide ServiceNow platform initiatives. The ideal candidate will have strong expertise in solution architecture platform governance integrations and enterprise workflow automation.
Key Skills:
- ServiceNow Solution Architecture
- ServiceNow Platform
- ITSM
- ITOM
- CMDB
- CSDM
- Service Catalog
- Flow Designer
- IntegrationHub
- REST/SOAP APIs
- Azure Integration
- Jira Integration
- Microsoft Teams Integration
- Platform Governance
- Enterprise Architecture
- JavaScript
- Workflow Automation
Responsibilities:
- Design end-to-end ServiceNow solutions aligned with enterprise architecture
- Translate business requirements into scalable and secure ServiceNow solutions
- Establish and enforce platform governance standards and best practices
- Lead complex platform development integrations and workflow automation initiatives
- Define integration strategies across enterprise systems including Azure Jira and Microsoft Teams
- Provide architectural oversight for platform enhancements and modernization efforts
- Support production issues through troubleshooting incident resolution and root cause analysis
- Partner with business stakeholders product owners and technical teams to drive platform strategy and roadmap
- Recommend innovative platform improvements and automation opportunities
- Assist with reporting analytics and operational improvements
