Service Manager

Ready to make an impact Take the next step in your career by joining our team at Castle Automotive Group.

Were looking for a Service Manager who is a results-driven leader with a proven ability to coach mentor and develop high-performing teams.

Whats In It For You:

• Competitive pay plans
• 401(K) employer match
• Major medical and Dental (50% employee paid premium) and Vision insurance options
• Voluntary Benefits (Accident Critical Illness Disability and more)
• Life Insurance
• Paid Time Off
• Employee vehicle purchase discounts
• Flexible work schedule
• Career advancement
• Employee Wellness: Access toEAP health legal and financial resources to support your overall well-being

As a Service Manager youll:

• Assess present and future needs trends problems and profit opportunities of the service department Establish short and long-term operating and financial objectives for the service department within the Companys overall plans and policies
• Ensure that approved policies and objectives are clearly understood and effectively applied within the department
• Formulate annual and monthly sale/profit objectives and expense budgets in accordance with company objectives
• Review and appraise the results of the activities within the departments and take appropriate action as necessary
• Select coach lead train and supervise shop personnel
• Work to consistently improve CSI and performance of advisors
• Communicate with staff and customers in a friendly and professional manner
• Provides high-level service to both internal and external customers

What Youll Bring to the Team:

• 3-5 years of experience as a Service Manager Shop Foreman or related role in a dealership service department
• CDK experience is preferred
• Familiarity with customer service standards and processes
• Strong work ethic and willingness to get the job done
• Eager to improve in a dynamic work environment
• Strong interpersonal and time management skills
• Proven highCSI
• Extremely focused on following and guarding processes

Service Manager: $130K - $180K

Compensation will be based on performance and experience; pay ranges may vary from displayed amounts

To learn more about us visit: are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.