Service Manager

Service ManagerMinot ND

Ready for a career where youre valued empowered and part of a winning team At Northern Plains Equipment. an employee-owned certified Case IH dealership we believe our people are our greatest strength. As one of the largest privately-owned ag dealerships in North America were committed to investing in our employees and supporting their long-term growth.

Join our team as a full-time Service Managera leadership role ideal for someone who brings technical expertise strong organizational skills and a passion for team development. Were looking for a professional who values integrity accountability and collaboration while ensuring the highest standard of service for our customers. At Northern Plains Equipment. our culture is rooted in honesty teamwork and continuous improvement. We take pride in doing the job right supporting one another and delivering dependable service to the communities we serve.

Key Responsibilities

• Lead and oversee the daily operations of the service department
• Manage repair order workflow to ensure efficiency and accuracy
• Effectively schedule service work and manage technician productivity
• Work closely with other departments to support marketing initiatives and customer outreach
• Monitor departmental performance and achieve business objectives aligned with company goals
• Maintain a strong customer service culture that drives satisfaction and repeat business
• Support and mentor service team members to promote a positive work environment
• A background in agriculture or agricultural equipment
• Excellent organizational communication and problem-solving skills
• Ability to multitask and stay composed in a fast-paced seasonal environment
• A customer-first attitude with a passion for delivering outstanding service
• Strong leadership skills with a proactive approach to resolving challenges
• Confidence working with computers and the ability to learn new software quickly
• A collaborative spirit and commitment to continuous improvement
• 100% Employee Owned
• Employer-paid health insurance
• Dental vision long & short-term disability and life insurance coverages
• 401K with employer match
• Paid time off paid sick leave and holidays
• Uniforms provided
• Supportive Values-driven work culture

What You Bring to the Team

• A background in agriculture or agricultural equipment
• Excellent organizational communication and problem-solving skills
• Ability to multitask and stay composed in a fast-paced seasonal environment
• A customer-first attitude with a passion for delivering outstanding service
• Strong leadership skills with a proactive approach to resolving challenges
• Confidence working with computers and the ability to learn new software quickly
• A collaborative spirit and commitment to continuous improvement
• 100% Employee Owned
• Employer-paid health insurance
• Dental vision long & short-term disability and life insurance coverages
• 401K with employer match
• Paid time off paid sick leave and holidays
• Uniforms provided
• Supportive Values-driven work culture

Why Youll Love Working Here:

• 100% Employee Owned
• Employer-paid health insurance
• Dental vision long & short-term disability and life insurance coverages
• 401K with employer match
• Paid time off paid sick leave and holidays
• Uniforms provided
• Supportive Values-driven work culture

Ready to join a company that supports your success and growth Send your resume today and start your journey with a team that cares.

Applicants must be able to meet and maintain insurable driving status and pass a pre-employment drug test. We are an Equal Opportunity Employer.

$60000-$90000/year based on experience.

Northern Plains Equipment is 100% Employee-Owned