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Service Manager
Job Location:
Job Location:
Grand Rapids, MI - USA
Monthly Salary:
$ 150 - 200
Monthly Salary:
Posted:
26 June 2026 (30+ days ago)
Posted:
Application Deadline:
23 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Service Manager Dondelinger Ford Chrysler Dodge Jeep Ram
Location: Grand Rapids / Cohasset MN (Itasca County)
Compensation: $150000 $200000 (base performance bonuses)
Employment Type: Full-Time
Join a Growing Locally Owned Dealership
Dondelinger Ford CDJR is a trusted family-oriented dealership serving Itasca County and surrounding communities. Were investing in our people our facilities and our future and were looking for a driven Service Manager to lead our service department to the next level. If youre a high-energy leader who thrives in a fast-paced environment loves solving problems and knows how to drive customer satisfaction and profitability we want to talk to you.
What Youll Do:
- Lead coach and develop a talented team of service advisors technicians and support staff
- Oversee daily service operations including workflow scheduling and quality control
- Drive key performance metrics: customer satisfaction (CSI) productivity labor sales and profitability
- Build strong relationships with customers ensuring exceptional service experiences that turn one-time visitors into lifelong clients
- Manage warranty claims parts inventory coordination and manufacturer compliance
- Collaborate with sales parts and leadership teams to maximize dealership performance
- Implement process improvements and best practices in a high-volume environment
What Were Looking For:
- Proven experience as a Service Manager or strong Assistant Service Manager in an automotive dealership (Ford/Lincoln or CDJR experience preferred)
- Strong leadership and people-development skills
- Deep understanding of dealership service operations fixed operations metrics and manufacturer processes
- Excellent communication and customer service skills
- Ability to hit the ground running and contribute immediately to our growth
- High integrity positive attitude and a results-driven mindset
What We Offer:
- Competitive compensation package: $150k $200k depending on experience and performance
- Comprehensive benefits (health dental vision 401(k) paid time off)
- Opportunity to grow with a locally owned business
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Manager
About Company
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