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Service Manager Dodge City

American Implement


Job Location:

Dodge, KS - USA

Monthly Salary: Not provided by the employer
Posted: 29 September 2026 (2 days ago)
Application Deadline: 27 December 2026
Vacancies: 1 Vacancy

Job Summary

American Implement is seeking a
SERVICE MANAGER
for our dealership in Dodge City Kansas.

A Service Manager is an integral part of the aftermarket team. The successful candidate will have a proven record of being business savvy while maintaining a customer focus. This position reports to the Location Manager and Aftermarket Service Specialist. Candidate must be able to pass a pre-employment drug screen and have a clean motor vehicle record. EOE.

POSITION SUMMARY:
Manages service operations within the dealership to ensure customer satisfaction and maximize return on investment by optimizing service department processes. Grows profitable service labor sales and exercises disciplined expense control. Attracts retains and assists with development of department personnel.

COMPENSATION:
Total earning potential will vary depending on your departments success and the overall performance of your location.
  • This is a full-time exempt position
  • Base wage; eligible for monthly profitability bonus
  • Cell phone allowance
  • Relocation assistance may be offered for the right candidate

BENEFITS:
  • Paid Time Off
  • Paid Parental Leave
  • 401(k) plus match
  • Employer-paid Health Insurance for employee
  • Optional Dependent Health
  • Employer-paid Life AD&D Insurance for employee
  • Optional Voluntary Life AD&D Insurance for employee & dependents
  • Employer-paid Short-term Disability
  • Optional Dental & Vision
  • Optional MASA Medical Transport Solutions
  • Optional AFLAC Supplemental Insurance
  • Employee Assistance Program (EAP)
  • Credit Union
  • And more...

ESSENTIAL JOB FUNCTIONS:
  • Develops communicates enforces and monitors effective Service Department processes to ensure internal and external customer satisfaction.
  • Creates annual Service Department goals and budget in alignment with the organizations financial and operational objectives.
  • Develops and executes Service Department marketing plan and monitors monthly to ensure achievement of departmental goals.
  • Coordinates customer clinics field days and related promotional events.
  • Submits all service warranty and Product Improvement Program claims within the required timeframe to receive maximum credit to the Central Warranty Administrator.
  • Schedules and assigns jobs and work areas to employees in the Service Department according to their skills and knowledge.
  • Reviews repair orders for completeness and accuracy prior to customer billing.
  • Ensures all departmental tools equipment and vehicles are in good working order.
  • Manages recruiting staffing and employee development activities for employees reporting to this position.
  • Assists with the development and training of service personnel and completes performance reviews of service staff.
  • Maintains knowledge of John Deere and competitive products.

QUALIFICATIONS:
  • 3 years experience in service department operations.
  • Experience with lawn or heavy equipment.
  • Experience in supervision and management.
  • Familiar with John Deere and competitive products.
  • Excellent written and oral communication skills.
  • Excellent interpersonal skills.
  • Proficient computer skills.
  • Basic understanding of financial principles related to Service Department operations.
  • Experience using Service Center or other computer based diagnostic repair tools is preferred.

PHYSICAL REQUIREMENTS:
Extended periods of sitting standing walking bending reaching overhead must be able to regularly lift 50 lbs. without assistance driving a vehicle extensive hours on a computer hearing normal tones and seeing. American Implement reserves the right to modify interpret or apply this job description in any way the company desires. This job description in no way implies that these are the only duties including essential duties to be performed by the employee occupying this position. This job description is not an employment contract implied or otherwise. The employment relationship remains at will. The aforementioned job requirements are subject to reasonably accommodate qualified disabled individuals.

American Implement reserves the right to modify interpret or apply this job description in any way the company desires. This job description in no way implies that these are the only duties including essential duties to be performed by the employee occupying this position. This job description is not an employment contract implied or otherwise. The employment relationship remains at will. The aforementioned job requirements are subject to reasonably accommodate qualified disabled individuals.


Required Experience:

Manager


About Company

American Implement John Deere Dealer in Colby, Dodge City, Elkhart, Garden City, Goodland, Hugoton, Johnson, Leoti, Montezuma, Oakley, Scott City, Sublette, Syracuse, Ulysses, Wheeler, Kansas, & Walsh, Colorado | New & Used Agriculture Equipment for Sale, Parts, and Service

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