Service Manager Director
Job Location:
Atlanta, GA - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
SERVICE MANAGER / DIRECTOR
Premier Top-Tier High Volume Automotive Dealership in NE Atlanta
Metro Atlanta Area
About the Opportunity
We are a leading high-volume automotive dealership in the Metro Atlanta area seeking an experienced and dynamic Service Manager / Director to lead our service department. This is a search for a top performer who can drive operational excellence customer satisfaction and profitability in a premium environment.
Key Responsibilities
- Oversee daily operations of the service department ensuring efficient workflow and high productivity.
- Hire train motivate and manage service advisors technicians and support staff.
- Develop and manage the department budget controlling costs while maximizing profitability.
- Maintain exceptional customer satisfaction scores through proactive issue resolution and relationship building.
- Ensure compliance with manufacturer warranty standards safety protocols and dealership policies.
- Monitor key performance indicators (KPIs) including sales retention and efficiency metrics.
- Collaborate with sales and parts departments to optimize overall dealership performance.
Qualifications
- Minimum 5 years of progressive experience in automotive service management preferably in a high-volume luxury or premium brand dealership.
- Proven track record of achieving service department sales and profitability goals.
- Strong leadership and team-building skills with the ability to mentor and develop staff.
- Excellent customer service orientation and interpersonal communication skills.
- Proficiency with dealership management systems (DMS) and Microsoft Office Suite.
- ASE certifications or manufacturer-specific training preferred.
- Bachelors degree in business automotive technology or a related field preferred but not required.
What We Offer
- Competitive base salary plus substantial performance-based incentives.
- Comprehensive benefits package including health dental vision and 401(k).
- Opportunities for career advancement in a growing top-tier organization.
- State-of-the-art facilities and tools.
- Supportive leadership and collaborative team environment.
Required Experience:
Director
About Company
We know you have high expectations, and we enjoy the challenge of meeting and exceeding them. Come experience the Jackson Automotive Group Inc difference.
