Service-Install Hourly Technician, Service Res I

Job Duties (functions considered essential as defined by ADA)

• Diagnose and troubleshoot issues with garage doors openers springs cables rollers sensors remotes and control systems.
• Perform skilled repairs and routine maintenance on residential garage doors openers and associated hardware to ensure safe and reliable operation
• Communicate clearly and professionally with homeowners to explain repair needs product options and service processes. Provide consultative product recommendations when appropriate.
• Maintain detailed and accurate records of all service and installation activities including parts used labor performed and completion status.
• Operate hand and power tools safely and efficiently while maintaining a clean and organized work area.
• Maintain an appropriate and well-organized inventory of commonly used parts and tools in the company vehicle to support efficient daily operations.
• Respond to emergency or on-call service requests on a rotating schedule (if applicable).
• Ensure all work complies with company quality standards manufacturer specifications local building codes and safety guidelines.
• Special assignments or tasks assigned to the employee by their supervisor as determined from timeto time at their sole and complete discretion.

Experience

A minimum of 1-2 years of experience in Garage Door Service is required.

Preferred Experience

Experience in Mechanical Trades preferred.

Education

A minimum of a High School Diploma or GED is required.

Required Skills

• Strong troubleshooting and mechanical skills.
• Excellent problem-solving and critical-thinking ability.
• Strong interpersonal and communication skills.
• Ability to work independently with minimal supervision.
• Knowledge of residential garage door systems openers and safety devices.
• Valid drivers License.

Work Conditions

• This position involves working at residential customer locations both indoors (garages) and outdoors in varying weather conditions including heat cold and rain.