Service Greeter
Job Location:
San Antonio, TX - USA
Hourly Salary:
Posted on:
Vacancies:
Job Summary
Job Description
Job Title: Service Greeter
Department:Service
Reports To:Service Manager
FLSA Status:Non-Exempt
Prepared By:HR
SUMMARY
Service Greeterpossess excellent customer service and communication skills a positive attitude and a professional appearance and demeanor. Valets safely courteously and efficiently handle the service drive; Our Service Greeters are service oriented customer centered and focused on safety.
ESSENTIAL DUTIES
Essential duties include the following. Other duties may be assigned.
- Greet customers on Service Drive; assist with getting in and out of vehicle
- Ensure guest loyalty by providing excellent guest service and responding immediately to guest concerns
- Introducing customers to their Service Advisors
- Park and retrieve vehicles with a sense of urgency
- Help customers with minor task on service drive
- Assisting customers with complimentary carwash; making sure that customer receives receipt walk around is performed on vehicle before being taken to carwash.
- Focus on safety
- Maintains a professional appearance.
- Keeps work area clean.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school education up to the 11th grade.
LANGUAGE SKILLS
Ability to read and comprehend simple instructions short correspondence and memos. Ability to effectively present information in one-on-one situations to other employees of the organization.
REASONING ABILITY
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
CERTIFICATES LICENSES REGISTRATIONS
Valid Drivers License
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is regularly required to stand; walk; sit; use hands to finger handle or feel; reach with hands and arms; and talk and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles toxic or caustic chemicals outside weather conditions risk of electrical shock and vibration. The noise level in the work environment is usually loud.
Northside Auto Group is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability or protected veteran status. If you need a reasonable accommodation for any part of the employment process please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email.
