Junior Service Advisor

Junior Automotive Service Advisor / Service Drive Greeter

Acura of Highland Park part of the Murgado Automotive Group is hiring a friendly energetic Junior Automotive Service Advisor / Service Drive Greeter to join our automotive service team. This customer-facing role is ideal for someone with strong communication skills a positive attitude and a passion for delivering excellent customer service in a fast-paced dealership environment.

Responsibilities:

Greet customers: Welcome service customers as they arrive and create a professional positive first impression.

Support the service lane: Direct customers to the appropriate Service Advisor waiting area or dealership department.

Coordinate vehicle flow: Help maintain an organized service drive by communicating with advisors porters and technicians.

Communicate professionally: Answer basic customer questions provide updates when appropriate and deliver a helpful guest experience.

Maintain a clean environment: Keep the service drive customer lounge and waiting areas neat organized and welcoming.

Work as a team: Partner with Service Advisors and dealership staff to provide efficient high-quality automotive service support.

Qualifications:

Customer service mindset: Strong interpersonal skills clear communication and a friendly professional attitude.

Organized and dependable: Ability to multitask prioritize and stay calm in a busy dealership service department.

Professional presence: A polished appearance and courteous demeanor to represent the Acura of Highland Park brand.

Valid drivers license: A valid drivers license and clean driving record are required.

Experience: Previous customer service retail hospitality call center dealership or automotive service experience is preferred but we are willing to train the right candidate.

Schedule: Availability to work dealership hours including some Saturdays may be required.

Benefits:

Competitive pay

Comprehensive benefits package: Medical dental vision and life insurance.

401(k) Plan with Company Match

Paid Time Off: Vacation holidays and sick leave.

Career Growth Opportunities: Be part of a company that values your professional development.

Employee Discounts on vehicles parts and service.

Positive Work Environment: Join a friendly supportive team that thrives on delivering excellence.

Why Join Acura of Highland Park

Acura of Highland Park is part of the Murgado Automotive Group a respected leader in the automotive industry. We are committed to creating an exceptional workplace for our employees and memorable experiences for our customers. Join a team that values integrity teamwork customer satisfaction and career growth.

Apply Today

If you enjoy helping people working around vehicles and being part of a fast-paced dealership service team apply today to join Acura of Highland Park as a Junior Automotive Service Advisor / Service Drive Greeter.