Service Drive Manager
Job Location:
Prosper, TX - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Job Summary
Prosper Ford is seeking an experienced Service Drive Manager to lead its service advisor team in Prosper Texas. The successful candidate will ensure customers have a superior service experience lead the advisor team to achieve high performance and foster a positive work environment in the dealership.
Compensation & Benefits
The successful candidate will be eligible for a salaried and commissioned compensation plan of $10000-$15000 per month paid semimonthly. Additional benefits may include future growth opportunities dealership discounts competitive health and dental benefits.
Responsibilities
Build and lead a successful service advisor team by training and motivating the service advisors
Call customers to discuss and sell declined work
Resolve customer conflicts quickly fully and professionally
Focus on key service department sales metrics such as chemical sales hours pre repair order ELR and others as needed to grow department operating profit
Drive CSI scores and overall survey returns
Enforce dealership safety and security protocols
Requirements
At least 2 years of experience in automotive service management IS A MUST!
Track record of success in service advising prior to management position entry
Ability to oversee several processes simultaneously
Fluency in CDK is required. Knowledge of FMC Dealer and X-time preferred
A valid US drivers license
Proficiency in MS Office and dealership management software
EEOC Statement
Prosper Ford is an Equal Opportunity Employer and values diversity in its workplace. All qualified applicants will be considered for the position regardless of race color religion gender sexual orientation gender identity national origin veteran or disability status.
Required Experience:
Manager
About Company
Job Summary: We are looking for an Experienced Service Technician to join our growing team! The right candidate will have a strong service technician background...
