Service Department CashierBDC Associate
Job Summary
Sky Auto Group is accepting applications at our Provo Ford location for a customer service driven Business Development Center associate to schedule customer appointments route incoming phone calls process payments and assist on our service drive.
Responsibilities
- Answer customer calls and establish follows-up with sales appointments.
- Take customer payments and invoice Service and Parts customers.
- Respond quickly to internet phone and live chat inquiries using email scripts and templates.
- Provide customers with initial product information and direct them to the appropriate dealership resources.
- Present initial financing options based on customer needs.
- Follow up with leads that are not ready to make an appointment or no-show.
- Participate in team and process development sessions keeping positive relationships with teammates sales teams and dealership management.
- Utilize CRM tracking system daily.
- Scan finalized invoices into our electronic filing system.
Benefits for Full Time Employees
- Medical and Dental after within 90 days
- Holiday pay after 6 months of employment
- Vacation/PTO available at 6 months
- 401(k) Plan with employer contribution/matchafter 1 year of service
- Opportunities for advancement with multiple locations
- English and Spanish Fluency preferred
- Dependable and motivated a must
- At least one previous role based in customer service experience
- Excellent teammate with collaborative attitude and eagerness to improve
- Prompt and courteous demeanor
- Positive and hardworking personality
- Strong computer skills
- Valid drivers license
Required Experience:
IC
About Company
We are looking for an Automotive Sales Associate to join our new car sales team! The right person will have experience selling, and must love working with peop...