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Service Associate, Mammography
Job Location:
Job Location:
Chesapeake, VA - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
29 September 2026 (2 days ago)
Posted:
Application Deadline:
27 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Summary
The Mammography Services Associate is responsible for the maintenance and quality of patient care on a continuing basis for the Mammography department and throughout the organization.
Essential Duties and Responsibilities
These duties and responsibilities described below represent the general tasks performed on a daily basis; other tasks may be assigned.
- Copy images for check-out using PACS software.
- While maintaining the confidentiality of patient records research patients radiology records through the Radiology Information System and the Hospital Information System. Utilize all aspects of the Radiology Information System accurately to manage the confidentiality of patients records.
- Research duplicate records and/or medical record numbers and alert the appropriate medical records personnel.
- Verify correct identification is in patients medical records and update records accordingly.
- Create film records for new patients and update records for previous patients including placing the patients name the date and the medical record number on the film file record.
- Track film records as they move to various work areas in the department; be able to locate at all times radiographic film files and reports for referring physicians and co-workers using the Radiology Information System.
- File film jackets by the patients medical record number to the correct shelf and row tracking the record with the Radiology Information System.
- Complete the appropriate paperwork to loan film records to patients physicians and other hospitals; be sure to verify the borrowers identification before releasing any medical records from the hospital.
- Mail back outside films and record this information in the Radiology Information System.
- Communicate equipment malfunctions and low inventory levels to the appropriate supervisor.
- Gather any information needed by the Lead Technologist for FDA and MQSA documentation.
- Provide service to patients visitors physicians and other hospital staff in person by phone and by fax.
- Assess the needs of patients and direct them to the appropriate department providing quality care and service at all times.
- Attend required hospital-wide orientations meetings and in-services.
- Demonstrate a commitment to flexible work scheduling when necessary to ensure patient care.
Supervisory Responsibilities
Reports to: Operations Manager; may also be assigned work from the Radiologist or Administrative Director Radiology
Supervises: None
Responsibilities: Not applicable
Qualifications
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience
Minimum Required Education: High school diploma or equivalent
Preferred Education: Courses in Medical Technology
Experience: Not applicable
Certificates Licenses Registrations
There are no certification/licensure requirements for this position.
Required Experience:
IC
About Company
Chesapeake Regional Healthcare is a health system laser-focused on innovation, known for making medical history in the region and providing patients with truly personal care. Its hospital, Chesapeake Regional Medical Center, is the only independent, community-based acute care hospital ... View more
