Service Advisor

At DELLAAuto Group you can expect to work on a team of bright motivated and energetic professionals. Our team is collaborative and encourages success amungst each of our members. We work toward a common goal of providing the best service in the industry.

SUMMARY

If you are tired of where you work and want to work in a clean and safe environment come and see what we have to offer. We are looking for a service advisor to join our team. We provide an excellent working environment.. Come be part of a team determined to be the best in NY!

WHAT WE OFFER:

• Medical dental vision
• Life & disability provided by group
• PTO
• 401K with company match

RESPONSIBILITIES:

• Greet customers promptly
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by the customer
• Determine and recommend needed maintenance base on age mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time
• Monitor the progress of each vehicle throughout the day and updating customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to customers

REQUIREMENTS:

• Proven record of achieving exceptional Customer Satisfaction
• Past experience as a Service Advisor Assistant Lane Manager or Service Consultant is a must
• Above average energy level
• A desire for a long term career with a growing organization
• Personal and professional integrity