Service Advisor
Queensbury, NY - USA
Job Summary
At DELLAAuto Group you can expect to work on a team of bright motivated and energetic professionals. Our team is collaborative and encourages success amungst each of our members. We work toward a common goal of providing the best service in the industry.
SUMMARY
If you are tired of where you work and want to work in a clean and safe environment come and see what we have to offer. We are looking for a service advisor to join our team. We provide an excellent working environment.. Come be part of a team determined to be the best in NY!
WHAT WE OFFER:
- Medical dental vision
- Life & disability provided by group
- PTO
- 401K with company match
RESPONSIBILITIES:
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend needed maintenance base on age mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day and updating customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
REQUIREMENTS:
- Proven record of achieving exceptional Customer Satisfaction
- Past experience as a Service Advisor Assistant Lane Manager or Service Consultant is a must
- Above average energy level
- A desire for a long term career with a growing organization
- Personal and professional integrity
Required Experience:
Unclear Seniority
About Company
The DELLA Auto Group believes our current success and future growth is attributed to our employees. Family-owned and operated for over 40 years, we have continu...