Service Advisor
Job Location:
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
At Hines Park we are committed to an environment where the customer is always treated with respect and dignity. Our associates are our most valuable resource and growth is encouraged through diligence teamwork & creativity. Above all there is the highest standard of honesty and integrity when conducting business. If you have an interest in automotive and a desire to develop a career in the industry apply today!
What We Offer
- Medical insurance
- Dental and vision Insurance
- Paid vacation time
- 401(k) plan
- Growth opportunities
- Family owned and operated
- Great work environment
- Team environment
- Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt courteous and effective service
- Take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
- Provide concierge support for all owner inquiries whether phone or in person to assure the customer does not get mishandled
- Ensure the daily inventory of technicians time is consistently sold to service customers
- Distribute work between technicians efficiently
- Answer technical questions about vehicle problems warranties services and repairs
- Maintain Customer Success Index at or above company standards
- Assist in diagnosing vehicle problems; order parts and tools as necessary
- Oversee administration of warranty claims as well as training and supervising of service department
- Reinforces company policies and adheres to company standards
- Encourages compliance with applicable laws and regulations
- Maintain good working relationship with factory(s) and foster positive employee relations
Qualifications
- Organized and friendly personality
- Demonstrated ability to manage others
- Time management skills
- Fantastic communication skills with your customers
- Professional well-groomed personal appearance
- Consistent record of service and sales success
- Strong record of positive customer satisfaction results
- Team oriented and self-motivated
- Able to work with little supervision
- Clean driving record and valid drivers license
Required Experience:
Unclear Seniority
About Company
Hines Park Ford has an immediate opening for an outgoing and upbeat individual to join our Service Team as a Service Porter. This is the ideal job for someone ...
