Service Advisor

Matt Bowers Chevy Metairie is committed to delivering top-tier automotive service and creating an exceptional experience for every customer. Were looking for friendly organized and customer-focused Service Advisors to join our growing team.

The Service Advisor is responsible for serving as the communication link between customers and the service department. This role ensures every guest receives clear information accurate estimates and exceptional support throughout their service experience. The ideal candidate is professional detail-oriented and dedicated to delivering outstanding customer service.

• Greet customers and understand their service needs
• Create repair orders and communicate recommended maintenance and repairs
• Provide clear accurate estimates and obtain customer authorization
• Coordinate with Technicians to ensure timely and efficient service
• Maintain regular communication with customers on repair status
• Review completed work and explain services performed
• Maintain accurate records and update customer information
• Support a clean organized and customer-friendly service environment
• Contribute to a collaborative team-oriented department

• High school diploma or equivalent
• Previous Service Advisor or customer service experience preferred
• Strong communication and organizational skills
• Ability to multitask in a fast-paced environment
• Basic understanding of automotive maintenance helpful but not required
• Professional customer-first attitude
• Valid drivers license with a clean driving record
• Ability to stand for extended periods and occasionally lift up to 25 lbs.

• Competitive pay based on experience
• Paid GM training and professional development
• Modern well-equipped service facility
• Team-focused and supportive work culture
• Comprehensive employee benefits package

Matt Bowers Chevy Metairie is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability veteran status or any other protected characteristic as outlined by applicable laws.