Service Advisor BMWMINI of Annapolis
Annapolis, MD - USA
Job Summary
At Group 1 our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted challenged and given room to grow. If you share our core values of integrity transparency professionalism teamwork and respect you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.
BMW/MINI of Annapolis is expanding our team and looking for an Automotive Service Advisorto join us.
Our ideal Service Advisor is passionate about delivering exceptional customer experiences and thrives on building relationships. This role is perfect for someone who enjoys engaging with customers throughout the day providing clear communication and ensuring a seamless service experience from start to finish.
- Schedule and confirm appointments to ensure smooth customer experience
- Create transparent repair orders with accurate cost and time estimates
- Communicate with technicians and parts team to guarantee timely service completion
- Provide regular updates to customers on the status of their vehicle
- Maintain strong product knowledge to assist with service needs and warranty information
- Automotive Service Advisor experience is required.
- Previous automotive dealership experience preferred
- Positive & Friendly Attitude
- Interpersonal Communication skills
- Basic computer skills
- Strong desire to provide an exceptional client experience
- Ability to achieve targeted goals
- High School Diploma or equivalent
- Must have a Valid Drivers License
The compensation range reasonably expected for this position is $70000-$110000
/a yearbased on performance.
- Health Dental Vision Life and Disability insurance
- 401(k) plan with company match
- Paid Time-Off
- Employee Stock Purchase Plan
- Employee Vehicle Purchase Program
- Professional work environment with job training provided equipment and advancement opportunities
- Structured paid training leading to manufacturer and Group 1 recognition
- Pinnacle Awards Program
Required Experience:
Unclear Seniority
About Company
Group 1 Automotive is one of the largest dealership groups in the US offering new & used cars from makes like Honda, Toyota, Nissan, Jeep, Ford, and more.