Service Advisor

Germain Volvo North Hills

Automotive Service Advisor

Wexford PA

Full-Time Monday through Friday 7:15am to 5:15pm

At Germain our mission is to attract develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason one customer at a time.

As an Automotive Service Advisor you will own thecustomer experience in the service lane and are the first point of contact for the client as it relates to their vehicle status repairs and diagnostics. Well-versed in product offerings inventory needs technician scheduling and customer service.

Responsibilities:

• Answerservice calls set and confirmappointments

• Writerepair orders

• Act as a liaison between the technician and customer

• Assistyour client through the service process.

• Collaborate with various team members for loaner availability proper warranty processing and disclosure

Qualifications:

• At least 2 years ofexperience

• Strong record of positive customer satisfaction results

• Ability to multi-task and stay organized

• Fantastic communication skills with your customers

• Professional personal appearance

• Team oriented and self-motivated

• Able to work with little supervision

• Clean driving record

Germain Offers:

• Comprehensive Coverage & Health Dental and Vision Insurance

• 401(k) Savings Plan with Employer Match

• Paid Vacation/Company Holidays

• Competitive Wage Plans

• Ongoing Professional Development and Internal Promotions

• Company Outings and Activities

• Employee Discounts

Whether youre an industry veteran or looking to begin your career in the exciting fast-paced world of automotive retail well provide you with the tools training and opportunities to help you succeed.

For immediate consideration visit us at.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

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