Server | Part-Time | Dacotah Bank Center
Brookings, SD - USA
Job Summary
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services with a platform spanning venue development and end-to-end capabilities across venue management hospitality and sponsorship sales. Founded in 2015 the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas stadiums convention centers music festivals performing arts centers and cultural institutions spanning four continents.
This role will pay an hourly rate of $11.85- $16.00 and is tip eligible.
For Part-Time roles: Benefits: 401(k) savings plan and 401(k) matching.
This position will remain open until October 16 2026.
- Provide exceptional customer service while creating a welcoming and positive guest experience.
- Serve food and beverages at banquets weddings conferences meetings and other catered events in accordance with service standards.
- Set up maintain and break down banquet rooms buffet stations beverage stations and service areas.
- Take food and beverage orders deliver meals efficiently and respond promptly to guest requests.
- Ensure tables are properly set cleared and reset throughout service.
- Assist with beverage service including coffee water soft drinks and alcoholic beverages in accordance with applicable laws and company policies.
- Work concession stands as a cashier during arena events as needed operating the point-of-sale (POS) system accurately and efficiently.
- Prepare and serve concession food items while following established food preparation and presentation standards.
- Process cash credit card and mobile payment transactions accurately while maintaining proper cash handling procedures.
- Restock food beverages condiments and supplies throughout events to maintain efficient service.
- Maintain clean organized and sanitary work areas in compliance with food safety and health regulations.
- Assist with opening and closing duties for banquet and concession operations.
- Follow responsible alcohol service practices and verify guest identification when required.
- Work collaboratively with culinary concessions operations and event staff to ensure successful event execution.
- Adapt to varying assignments based on event needs staffing requirements and business demands.
- Perform other duties and responsibilities as assigned.
- High School Diploma or G.E.D. preferred.
- Previous experience in banquet service restaurant service concessions food service or hospitality is preferred.
- Cash handling and point-of-sale (POS) experience is preferred.
- Food Handler Certification and Alcohol Awareness Certification or the ability to obtain required certifications within established timeframes.
- Excellent customer service and interpersonal communication skills.
- Ability to work in a fast-paced high-volume event-driven environment.
- Comfortable working in both banquet service and concession operations as business needs require.
- Ability to work independently while contributing to a team-oriented environment.
- Strong attention to detail and commitment to providing outstanding guest service.
- Must be available to work a flexible schedule including evenings weekends holidays and extended hours based on event schedules.
- Excellent interpersonal skills & a friendly positive attitude with co-workers managers volunteers & guests.
At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.
About Company
OVG Oak View Group, LLC is an American Global Advisory, Development and Investment Company for Sports and Live Entertainment industries.