Server at The Warbler Hotel

The Warbler Hotel - Server

Role Details

• Department: Food & Beverage
• Reports To: Restaurant Manager / Dining Room Manager
• FLSA/Status: Tipped hourly non-exempt
• Outlets: Fine-dining Spanish restaurant

Position Summary

The Server delivers the Spanish restaurants complete dining narrative: the welcome the pace the cuisine the wine and the small anticipations that make service feel effortless. This is not an order-taking role. The Server guides guests through a progressive Spanish menu and a wine list that moves from classic regions to natural biodynamic sherry cava and allocated selections translating expertise into inviting confident hospitality.

Key Responsibilities

• Complete thorough pre-shift preparation including menu changes 86s reservations VIP notes allergies chef features wine-by-the-glass updates and station readiness.
• Greet tables promptly introduce the restaurants style of dining and establish whether guests prefer an à la carte progression shared plates tasting menu or focused wine experience.
• Explain dishes with command of ingredients technique provenance portioning spice and service sequence; accurately describe regional Spanish specialties without reducing them to generic labels.
• Guide coursing based on guest pacing kitchen capacity and the intended relationship between snacks pintxos vegetable dishes seafood plancha or parrilla preparations paella desserts and digestifs.
• Take orders using correct seat numbers and modifiers repeat back allergies and material preferences and enter tickets with exact timing and allergy protocol.
• Maintain wine-service literacy: present bottles confirm vintages open and pour wine correctly offer appropriate glassware and understand when to involve the sommelier or beverage manager.
• Speak knowledgeably about Rioja Ribera del Duero Priorat Jerez Rías Baixas Cava Txakoli and relevant Spanish regions as well as selected wines beyond Spain natural and biodynamic producers and allocated bottles.
• Describe sherry styles-including fino manzanilla amontillado oloroso palo cortado Pedro Ximénez and cream-while making pairings that are specific to dishes and guests tastes.
• Recommend cocktails vermouth aperitifs beer and non-alcoholic pairings with the same care applied to wine.
• Maintain full but unobtrusive table coverage: water bread beverage pacing silver changes crumb timing share-plate needs temperature checks and course communication.
• Manage payment room charge gift certificate comp and cash procedures accurately; close checks discreetly and resolve discrepancies with a manager before presenting them to the guest.
• Own guest recovery by listening apologizing appropriately acting within authority and engaging leadership early when a guests experience may be affected.

Guest Experience & Service Standards

• Use guest names when confirmed preserve personal space and tailor the level of explanation to the tables interest rather than performing product knowledge.
• Anticipate needs: offer a wine pause before the next course provide a fresh share plate replace dropped flatware or adjust pacing before a guest has to flag the team.
• Maintain impeccable grooming posture and verbal precision; never point lean rush or use internal shorthand in the dining room.
• Handle dietary needs with seriousness and discretion; never minimize an allergy or make a guest repeat sensitive information.
• Respect celebrations business conversations and high-profile guests by coordinating quietly and never drawing attention to private details.

Qualifications & Experience

• High school diploma or equivalent.
• At least two years of full-service restaurant experience including guest-facing wine beer or cocktail service.
• Demonstrated ability to manage multiple tables detailed POS modifiers allergy communication and elevated guest expectations.
• Ability to work dinner service weekends holidays and special events.

Preferred

• Fine-dining or luxury-hotel service experience.
• Spanish restaurant experience WSET/CMS study sommelier training or equivalent beverage education.
• Conversational Spanish and familiarity with contemporary Spanish cuisine.

Knowledge & Skills

• Spanish wine geography and style: Rioja Ribera del Duero Priorat Jerez Rías Baixas Cava Txakoli and key grapes such as Tempranillo Garnacha Albariño Mencía Palomino and Monastrell.
• Sherry production and styles; basic understanding of solera aging flor oxidative versus biological aging and service temperatures.
• Fine-dining coursing seat-number discipline wine opening and presentation decanting standards and responsible alcohol service.
• Menu fluency covering jamón conservas tapas and pintxos formats seafood rice cookery sauces vegetarian options and common allergens.
• Ability to make elegant guest-led recommendations within a wide range of price points including rare or allocated bottles without pressure.

Physical Requirements

• Stand and walk for up to 8-10 hours; carry loaded trays plates glassware and wine safely.
• Lift and carry up to 30 pounds; bend reach and navigate tight dining-room aisles and stairs as required.
• Work near hot plates open fire or grill exposure wet floors low lighting and breakable glassware.

Schedule & Availability

Dinner weekend holiday late-evening and special-event availability is required. Servers must attend mandatory tastings pre-shift education menu rollouts and scheduled wine training.

Compensation & Benefits

Compensation: $7.25 tipped hourly wage plus gratuities and/or tip-pool participation in accordance with applicable law and property policy. Team Members are eligible to receive benefits based on average hours worked and advancement opportunities.

Certifications

• State/local food-handler certification
• Responsible alcohol-service/TIPS or state equivalent
• Allergen-awareness training

Equal Opportunity Employment & Accommodations

The Warbler Hotel is an equal opportunity employer. We are committed to providing a workplace free of discrimination and harassment and to making employment decisions based on legitimate business needs job-related qualifications and individual merit. The Warbler Hotel considers qualified applicants and team members without regard to race color religion creed sex pregnancy sexual orientation gender identity or expression national origin ancestry citizenship or immigration status as permitted by law age disability genetic information marital or familial status veteran or military status lawful off-duty conduct or any other status protected by applicable federal state or local law.

The Warbler Hotel provides reasonable accommodations to qualified individuals with disabilities and for sincerely held religious beliefs observances and practices unless doing so would create an undue hardship or direct threat as defined by applicable law. The essential functions and physical requirements listed in each description are provided to inform candidates of the roles core duties and are not intended to exclude individuals who can perform those functions with or without reasonable accommodation. Applicants who need an accommodation during the application or interview process may contact HR at .